Job Title: LMS AdministratorJob Description We are seeking an experienced LMS Administrator to join our team. The role involves configuring courses, generating reports, developing certifications, designing learning paths and curricula, and collaborating with internal stakeholders to enhance the learning experience. This position requires robust technical and communication skills, superb customer service orientation, and strong collaboration skills. Responsibilities + Create and update courses in the LMS, register learners, and consult with learning Program Leads. + Maintain courses through their lifecycle, including updating and archiving as necessary. + Create and design learning materials. + Manage LMS user access, monitor system users, and ensure that users have the correct access and roles. + Create and maintain job aids, templates, and documents for other LMS users and super users. + Create and manage LMS reports for various stakeholder groups. + Troubleshoot issues in the LMS and escalate as appropriate. + Support LMS feature releases and updates. + Educate and support people managers to use the Manager Functionality in the LMS. + Manage the team inbox to respond to customer inquiries by answering or escalating to the right program lead. + Manage pre and post-class communications, and track class attendance and course completions in the LMS. Essential Skills + 1-2 years of Learning Management System Administration experience, preferably with Absorb LMS and/or Compliancewire. + Experience with Articulate Storyline or other e-learning authoring tools. + Strong interpersonal and written/verbal communication skills. + Strong customer service orientation. + Strong collaboration skills. + Passion for trying, learning, improving, and sharing best practices. + Proactive team member with excellent attention to detail. + Ability to balance competing priorities. + Moderate knowledge of Excel, including VLOOKUP, creating pivot tables, graphs, sorting, and organizing information. + Experience in LMS data coordination, administrative tasks, and data reconciliation. Additional Skills & Qualifications + BA/BS degree or equivalent practical experience. + Instructional design experience, including creating content and training programs using an authoring tool. + Demonstrated proper spoken and written grammar. Work Environment This is primarily an onsite role requiring a minimum of three days per week on Tuesday, Wednesday, and Thursday. The team supports the Quality University program and consists of five members. This is a long-term position planned for five years to support the LMS. Pay and Benefits The pay range for this position is $35.00 - $45.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Foster City,CA. Application Deadline This position will be accepting applications until Jan 16, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.