54000-90000 per year Base salary plus annual incentive plan based bank and individual performance | Closes 27-Sep-2024 (EST) | Ballston Spa, NY, USA | Salary | RETAIL LENDING | Full Time Invest in Your Future at BSNB! BSNB is seeking an experienced individual to lead our Loan Servicing Department as a Loan Servicing Manager to support our continued growth! Join a nationally recognized bank and a capital region Best Place to Work! A DAY IN THE LIFE As the Loan Servicing Manager, you will be responsible for the management and oversight of the Loan Servicing department, insuring the soundness of the loan portfolio through technical and lending knowledge, staff leadership, and outstanding customer service. ESSENTIAL DUTIES + Supervise all aspects of servicing for all loans (portfolio and sold). This supervision includes payment processing, management of direct and indirect consumer loan processing, the payment and/or monitoring of hazard, mortgage, and flood insurance, the payment of taxes for escrow accounts, the tracking system for insurance and taxes, the escrow analysis, assistance the collection and validation of information and reporting for CRA and HMDA. + Direct loan input (system boarding) and verification procedures for all loans. Ensure proper segregation of duties. + Responsible for the oversight and integrity of all post-closing loan and collateral files in the retail lending division. Ensure appropriate quality control measures are effectively in place. + Ensure collateral is properly perfected and discharged. + Responsible for review/accurate processing of vendor invoices for loan servicing responsibilities. + Ensure annual 1098/1099 mailings occur timely and accurately. + Support and assist credit administration with special asset servicing (including mortgage and HELOC foreclosures, bankruptcy tracking, and troubled debt restructuring.) + Manage all mortgage secondary market servicing activities. Conduct quality assurance monitoring for secondary market activities and files. + Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance. Analyze, prepare, test, and train for periodic updates to system software, and verify that enhancements are working correctly. QUALIFICATIONS Ideal candidates will have an Associate's degree in business or related field; bachelor's degree preferred, coupled with three to five years of experience in loan servicing supervision. Experience with commercial loan servicing and secondary market servicing highly desired. Experience with core banking systems required. A demonstrated understanding of basic accounting concepts such as debits, credits, and reconciliations required. OUR INVESTMENT IN YOU BSNB offers a generous compensation and benefits package. This includes medical, dental, vision, company-paid life insurance, voluntary insurances, both a 401(k) Plan with a company match and discretionary contribution and a pension plan, and tuition reimbursement. We invest in you with a generous paid time off package along with 11 paid holidays. We believe providing a work-life balance is key to your success, and investing in your professional development is key to your growth and satisfaction. BSNB is an Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, or national origin. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans.