Posting Description:

Are you a strong and experienced individual in the bookkeeping / accounting industry who loves numbers and is looking for a hybrid role at a leading global financial services firm? 

 

As a Loan Servicing Specialist for Dealer Services Floorplan Operations, you are responsible for processing auto dealer floorplan loans, payments, and offset equity transactions into the Dealer Floor Plan System. You will prepare, balance, and input general ledger accounting entries into the MITS, ACH, and Wire system(s). Duties may include, but are not limited to reviewing, processing, and maintaining dealer floorplan documents as well as providing input or monetary and non-monetary account transactions / adjustments. If you are an experienced and execution driven individual, who has the ability and acumen to provide quality customer service, accurate data entry of new loans, advances, payments, and general ledger items while servicing auto dealership floorplan loans, this is the role for you.

Job Responsibilities: 

Answer customer service calls, research and respond to inquiries and requests for information, and resolves problems and complaints Perform timely and accurate system input of new loans and loan payments which includes high level accuracy to ensure proper payment and verifying supporting documentation Balance daily work leveraging standard accounting practices  Assist customers with new online application set up and provide support as needed Perform internal quality checks to eliminate errors and approve peer work accuracy Focus on managing equity accounts and money movement, including wire and ACH transfers Partner to onboard and offboard dealerships Provide prompt, courteous and excellent customer service to internal and external clients

Required Qualifications, Capabilities, and Skills:

Attention to detail and general accounting skills  Strong knowledge of the banking industry business structures  Willing to work in a fast-paced, heavy volume environment Strong organizational, prioritization, and communication skills, both written and verbal Ability to multi-task: Utilize and manage multiple applications simultaneously  Keeping up to date with procedures, and ensuring work is within company compliance Must have strong problem solving, research, analytical, and decision making skills   Excellent computer skills, accuracy with numbers, and attention to detail, including working knowledge of Microsoft Office products Strong interpersonal skills and thrive in a collaborative environment With forward thinking mindset that will drive new initiatives and continuous process improvement Must have excellent attendance

Preferred Qualifications, Capabilities, and Skills: 

Accounting, math and/or financial college coursework  Proficient in 10-key and data entry, ensuring accurate posting of transactions Experience in managing service agreements and general knowledge of legal documents  Prior auto servicing, revolving credit line and/or account management experience Money movement and/or wholesale floorplan system experience