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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description – Lobby Ambassador – FM Assistant

Job Summary

The Lobby Ambassador – FM Assistant will serve as the first point of contact for visitors and employees at the reception, ensuring a positive and welcoming experience for all. The position ensures that workspaces are well-maintained, optimally utilized, and provide a productive environment for employees and clients. This positions extension FM Assistant is also responsible for coordinating and overseeing a range of facility-related activities, including financial support, vendor management, and project coordination, directly reporting to the Facilities Manager. This role requires a high level of professionalism, a customer-focused approach and good communications skills in German and English.

Welcoming and Greeting:

Serve as the primary point of contact for all visitors and employees entering the lobby area.Provide directions, answer inquiries, and assist with general information about the premises.

Site Operations Management:

Manage work orders on the CMMS (Corrigo) by looking ahead to upcoming deadlines and due dates. Work with vendors to ensure correct WO paperwork received and returned to maintain auditable process.Be point of contact and aid where necessary for projects that may have an impact on operational delivery, including CWA process for supplier management.Coordination, scheduling, follow-up and satisfaction of maintenance and repairs activities.

Access Control, Security and Risk Management:

Ensure the security and safety of the premises by monitoring visitor access and enforcing entry protocols, including visitor registration and badge issuance.Follow established escalation procedures and incident reporting proceduresEnsure compliance with Jones Lang LaSalle minimum audit standards, best Practice, policies and procedures.

Finance Management:

Ensure prompt and accurate management of purchase orders in JLL’s financial platform.Support Facility Manager in initiating and managing purchase orders.Assist Facility Manager with financial reporting and forecasting

Location:

On-site –Zurich, CHE

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.