Lobby Ambassador
Marriott Vacations Worldwide
Hourly Rate: $29.60
**Job Status:** Casual / On-Call
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Lobby Ambassador** at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
**Where great benefits lead to a life fulfilled.**
+ Competitive Pay
+ Medical/Dental/Vision/401K opportunities
+ Travel discounts
+ Credit Union Membership
+ Tuition Reimbursement
+ Professional Counseling & Family Support
+ Growth and Development Opportunities
+ *Benefit Eligibility will vary by position
**S** **ite Specific Perks**
+ Free daily associate meals
+ Employee breakroom amenities
+ Discounts to onsite food outlets
+ Local restaurant discounts
+ Discounted theme park tickets and rental cars
+ Community service opportunities
**As** **a** **Lobby Ambassador, a typical day** **will include:**
+ Greets andengages resort guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
+ Responds to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by arranging or identifying appropriate providers.
+ Informs guests of property amenities, services, hours of operation, and local areas of interest and activities.
+ Gathers, summarizes and provides local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
+ Contacts appropriate individuals or departments (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest calls, requests, or problems.
**Guest Experience and Company Standards**
+ Welcome and greet guests and anticipate and address their needs.
+ Interact with colleagues and guests professionally and promptly.
+ Contribute to team goals.
+ Always follow company policies and safety procedures.
**To Become** **a** **Lobby Ambassador** **at MVW:**
+ Available to work various shifts, holidays, and both weekend days.
+ Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
+ Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
+ Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements.
+ Bilingual in English and Japanese preferred.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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