**Description:** You will be responsible for providing an excellent and consistent level of service to our guest. The Lobby Ambassador is responsible for contributing to the smooth and efficient running of the Concierge within the Rooms Division. **Qualifications:** + Due to work permit restrictions, this position is open for Malaysian and Permanent Residents of Malaysia only. + Ideally with a relevant degree or diploma in Hospitality or Tourism management. + Good customer service, communications and interpersonal skills are a must. **Primary Location:** MY-10-Kuala Lumpur **Organization:** Grand Hyatt Kuala Lumpur **Job Level:** Full-time **Job:** Guest Services **Req ID:** KUA002236 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.