Hourly Rate: $29.60 **JOB SUMMARY** Do you want to be part of a team that experiences the excitement and fun of being in the heart of the city each day? We seek a passionate, friendly, concierge like candidate to work as the company's own tour guide for all owners and guests while assisting the Events - Activities Manager with onsite activities, tastings and socials. This fast-paced position will offer you the opportunity to engage with all guests helping them explore, taste, socialize, and learn about the city in a fun and enjoyable ways. This role will be instrumental in maximizing our guest's vacation experience. The ideal candidate will be a motivated and creative individual who likes to plan, innovate and collaborate; a person capable of multitasking and juggling many details. This individual should possess impeccable customer service skills and enjoy engaging with travelers from around the world. **CORE WORK ACTIVITIES** + Looks to develop tour content and evaluate guest satisfaction as each tour ends. + Report accidents, injuries, and unsafe work conditions to supervisor/manager. + Ensure uniform and personal appearance is clean and professional. + Protect the privacy and security of guests and coworkers. + Anticipate and address guests' service needs; assist individuals with disabilities. + Provide assistance to coworkers, ensuring they understand their tasks. + Develop and maintain positive working relationships with others. + Ensure adherence to quality expectations and standards. + Move over sloping, uneven, or slippery surfaces; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. + Attention to customer service with a professional and pleasant personality. + Available to work a flexible schedule including evenings, weekends, and holidays. + Perform other reasonable job duties as requested **REQUIREMENTS** + Bold interpersonal skills, + Understands customer service. + Prior experience working in a customer service industry. + Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable. + Basic computer skills. + Proficient with Microsoft Windows. + Eager to learn and take on responsibilities. + bold communication skills (oral and written). + Enthusiasm and positive, can-do attitude. + Interpersonal skills, along with the ability to work with multiple personalities. + Ability to work independently. + Bilingual in English and Japanese preferred. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture