**Description** RESPONSIBILITIES: + Manage, support, and maintain: + Vendor Access Requests + All computer/network components including servers, network equipment, wireless access points, cabling, printers, and work stations + Security camera systems + Door readers and controller systems + Phone systems + All “Production Floor / Plant Floor Systems” + Work with end-users proposing new hardware and software solutions + Test all hardware and software modifications before they are introduced into production + Provide hardware and software diagnostics for network, hardware, and software issues + Seek out opportunities to automate plant processes + Implement automated solutions plant-wide + Communicate Plant Systems Outages and Notices + Analyze software issues, installation, and testing of applications software/patches + Provide on-call support for complex software problems and issues + Perform miscellaneous job-related duties as assigned QUALIFICATIONS: + 3 years of related experience + Proficient in reading and writing ladder logic plc program + Proficient in graphics packages / HMI interface + Fundamental understanding of VLANs + Fundamental understanding of Citrix desktop · Server, Windows 10, Office 2016 · Cisco Network Switch cabling, connectivity, configurations, and troubleshooting · Phone systems experience desirable, but not required · MCSE Certification is a plus, but not required · A+ Certification is a plus, but not required **Skills/Abilities Required:** · Must have excellent communication skills both written and verbal · Must have strong customer support abilities · Must be willing to work in a plant / industrial environment · Must be willing to travel as required to support additional plant **EOE/Vets/Disability**