Cupertino, CA, 95015, USA
4 days ago
Localization QA Producer
Localization QA Producer Cupertino,California,United States Marketing At Apple, we don’t just build products—we create a sense of wonder that revolutionizes entire industries. Apple Services supports the App Store, Apple Music, Fitness+, TV+, and other lines of business to deliver a top-tier user experience to customers worldwide. The localization teams bring local relevance to Apple’s global services through best-in-class localization support. We are looking for an open minded, innovative and tech-savvy individual to support the Apple Services Localization team. This role will be primarily focused on localization quality assurance while working closely with Localization Producer to ensure the integrated execution of localization projects. Linguistic, technical, and interpersonal skills are key to successfully leading our QA efforts across 50+ languages simultaneously. **Description** Plan and manage end-to-end localization projects to ensure the timely delivery of features and editorial content with the highest quality, while adhering to stringent security and confidentiality requirements. Lead all aspects of QA task prioritization and create detailed localization requirement documents, such as mapping docs and test plans. Collaborate across localization teams to build and maintain glossaries and reference materials to ensure consistency across Apple’s ecosystem (software, marketing, support, etc.). Partner with cross-functional teams across multiple time zones to define the best localization strategies for both new and existing brands. Contribute to project kick-offs and quality analysis meetings. Track, address, and raise issues while proactively managing risks and effectively communicating status updates throughout development cycles. Act as the primary point of escalation for queries from translators, testers, and localization peers, providing ongoing localization QA support and feedback. Identify gaps or inefficiencies in tools and processes to drive continuous improvements. Implement and foster globalization, internationalization, and localization best practices. Work closely with the Localization Producer to ensure localization workflows integrate both project planning and quality validation. Support project management when needed, assisting in coordinating resources, tracking localization achievements, and ensuring QA efforts align with broader project goals. **Minimum Qualifications** + Bachelor's degree or equivalent experience. + 3 or more years of experience in localization project management and/or localization quality testing. + Technical understanding of software development and QA cycles. + Hands-on experience with localization CMS, CAT/MT/ML tools, task and resource management platforms, and bug tracking systems. + Strong ability to prioritize competing projects, coordinate with cross-functional teams, and negotiate terms as needed. **Key Qualifications** **Preferred Qualifications** + A proactive and independent problem solver who can evaluate existing workflows, find opportunities for improvement, and explore new processes and best practices. + Familiarity with QA automation scripts and protocols. + Understanding of internationalization standards such as Unicode and CLDR. + Experience developing in Swift and Python or other programming languages such as JavaScript, C++, or Xcode. + Experience working with AI and machine-learning tools. + Strong familiarity with the Apple ecosystem (hardware, software, and services). + Excellent English communication and presentation skills. + Native-level proficiency in a language other than English, with strong cultural awareness. + Experience in fitness industry. **Education & Experience** **Additional Requirements** **Pay & Benefits** + At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $112,900 and $234,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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