Job Title:

Lockbox Processor

Location:

Ops Center

What you'll do:

The position of the Lockbox Processor is responsible for Lockbox payment processing in a high volume, back office environment. The Lockbox Support Representative, logs and tracks all lockbox mail; sorts, opens and verifies outgoing mail. Performs various clerical duties, performs quality control, research, answers questions or inquiries for internal and external customers related to their lockbox accounts; performs data entry balancing and reject/re-entry using specialized software on an image display workstation; provides assistance with a variety of operational duties as assigned. Successful candidate will be responsible for the efficient and timely operation of the NCR ITran 300e, Cannon Scanner, Open Opener Machine. Cross training on all positions.

What we are looking for:

Operates PC efficiently to obtain and process lockbox customer data/deposits.Opens mail using the Opex 51 and 150 extracting equipment.Prepares and scans batches into appropriate scanners: ITRAN 3000 and ITRAN 30Performs data entry by keying checks by written and legal amount, processes lockbox deposits accurately by ensuring valid payee to department number and confirming payee/signer or deposit agreement on file. Provides electronic submission for automated accounts.Prepares customized batch report following customers written instructions, email, faxes, or copies finished deposit information by designated cutoff. Safeguards all confidential information for financial privacy and HIPPA complianceFiles, necessary documents, coupons and check storageProvides customer service information to customers and other Bank officers regarding deposits and archived information.Provide back-up as assigned to perform duties in the proof and statements areas.

What you need to have:

High School diploma or general education degree (GED) is required. One (1) or more years of financial institution operations or lockbox related experience and/or training; or the equivalent combination of education and experience. Intermediate computer skills using Microsoft Word & Office10 key by touch skills sufficient to process 12,000 keystrokes per minuteData Entry skills sufficient to enter 30 words per minuteDetail oriented, sufficient to catch and correct errors when performing quality control

Compensation: Hourly range for new hires is generally $17.35 - $19.28 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation