Work Schedule

First Shift (Days)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Responsibilities:

Globally responsible for Compliance by investigating and resolving internal/external quality events, management of CAPA plans, and supporting central lab Operations in quality issues.  This individual possesses the ability to adapt, work independently and collaboratively on projects as needed, and can apply critical thinking to a multitude of varying, nuanced issues.

The role is as daunting as it is enriching. To succeed in this position, an employee will need to meet challenges head-on and be willing to seek the advice of others within the organization, as this is a role reliant upon an understanding of other departmental functions and best business practices.

Education and Experience Preferred degree:

Bachelor’s degree or minimum 2 years’ experience of an equivalent combination of education, training and professional experience that provides the individual with the required knowledge, skills, and abilities.

Knowledge, Skills and Abilities:

Proven negotiation and problem resolution skillsExcellent verbal communication skillsStrong attention to detailsMaintains confidentialityDemonstrates positive presence and strong consultation skillsExpert knowledge of global site servicesMaintains personal accountabilityCritical thinking and problem-solving skills to support quality decision makingKnowledge of Microsoft and ability to learn to use laboratory information management systemExcellent time management skills

Additional / Specific Job Responsibilities:

Monitors, tracks, manage and ensure resolution of all complaints, issues, and concerns, and escalate to management/appropriate department to ensure satisfaction of internal and external customers.Maintains monthly quality data for supported groupsEnsures timely resolution of quality investigationsMaintains team trackersActs as a point of contact for QAActively participates in the triage of quality events or otherwise participates in related callsCollaborates with subject matter experts in the review and updating of SOPs