The Logistics - Capacity Manager is responsible for carrier account management. Hirschbach Solutions believes in high customer service, therefore, the Logistics - Capacity Manager must be willing and able to invest in ensuring the highest level of service is achieved at all time.  What you will be doing: + Effectively manages strong relationships with contract carriers + Develop an organized list of carriers and the type of relationship with them + Publish key contact info for dispatchers as well as desired lanes and rates + Focus on continuous new carrier acquisition and develop a plan to contact them regularly to determine relationship level.  + Develops a cadence for approaching a carrier base when loads become available + Check with regular carriers that have been booked previously + Blast email carriers for available equipment + Post available loads on web load boards we subscribe to + Make necessary outbound phone calls to secure coverage + Effectively communicate performance expectations to carriers for each load + Automated tracking is required because it's required by our customers + Participates in carrier performance reviews + Identifies and implements opportunities to increase efficiency and profitability. + Work with a "Can't Stop, Won't Stop" approach to ensure our customer's freight gets handled as expected by Hirschbach Solutions.  + Other duties as assigned including proactively assisting others in achieving the organization's objectives.  Talent Requirements: + High school diploma or equivalent in education, paired with relevant professional experience.  + Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.  + Ability to process information with high levels of accuracy and energy + Ability to multi-task and prioritize workload.  + Computer proficiency and ability to navigate between multiple programs.  + Demonstrates and "All In to Win" attitude and performances displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.  Powered by JazzHR