Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. This role involves coordinating various aspects of Logistics and supply chain management, including transportation, customs clearance, 3rd party warehousing, and documentation. This position coordinates with various stakeholders, including suppliers, carriers, and customs authorities, and brokers to ensure timely delivery of goods to our customers globally at scale. In This Role, You Will: Strategic Planning: Develop and implement comprehensive Logistics strategies to ensure timely and efficient delivery of products to Market both Domestic and International. Vendor Management: Establish and maintain relationships with Domestic and International suppliers, carriers, and third-party logistics partners Customs Compliance: Ensure adherence to international trade regulations, customs laws, and documentation requirements to facilitate smooth cross-border transactions. Inventory Management: Monitor inventory levels and coordinate with supply chain partners to prevent shortages and overstock situations. Operational Coordination: Oversee the planning and execution of international shipments, including scheduling, routing, and tracking to ensure timely delivery. Problem Solving: Address and resolve logistical issues such as delays, damages, or discrepancies in coordination with relevant parties. Conduct Root Cause Analysis for any major operational failures to understand and drive improvement Data Analysis: Make data driven decisions. Analyze logistics performance metrics and generate reports to identify areas for improvement and drive efficiencies. Cost Management: Strong understanding of carriers and 3rd party vendor costs. Seek cost-saving opportunities without compromising service quality. Team Leadership: Supervise and mentor logistics staff, providing training and guidance to enhance team performance and development. Develop performance standards, set expectations, and hold accountability. Risk Management: Identify potential risks in the logistics process and develop strategies to mitigate them. Standards: Create and implement Standard Operating Procedures and business rules to formalize business practices Continuous Improvement: Identify areas of opportunity to continuously improve performance and department results WORK ENVIRONMENT Management role with significant impact and influence. Fast-paced and dynamic work environment with strategic challenges. Collaboration with key Stake Holders at all levels of the organization Exposure to high-level decision-making and strategic planning. Supportive team culture promoting innovation and excellence. Opportunities for professional development and career advancement. Access to resources and support for skill enhancement. On Call weekend support as needed TEAMS BEING MANAGED: Ordering Team (Remotely Located in India) Staffing Team (Remotely Located in India) Partner Relationships Here's What You Need: Bachelor's degree in logistics, supply chain management, business administration, or a related field. 3-5 years of experience in logistics, preferably in a managerial role. Distribution Management is a plus Strong understanding of international trade regulations, customs procedures, and documentation requirements. Proficiency in using logistics software and systems (e.g., TMS, ERP). Expert in Excel and Proficient in Microsoft Office Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, both verbal and written. Ability to work under pressure and meet deadlines. Physical Demands We are not able to offer sponsorship for this position.