DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Ensure Transportation arrangements are made for shipments by the following:Monitoring customer load board and information flow in the Transportation Management SystemMaintaining any team mailboxesPerforming relationship and knowledge-based exception management to any pre-defined processesDocument and organize existing standard operating processesLearn multiple job functions within assigned teamFacilitate customer calls and updates, identify when an outgoing call is needed to offer proactive answersMeet operational metricsConduct CHR systems trainings to external CHR customer representativesManage reconciliation of daily, weekly, monthly, and quarterly reportsMake fact-based suggestions on how customers can achieve their goals in utilizing CHR by understanding CHR’s value propositionAct as a resource and support for peers when neededUnderstand and utilize CHR’s project-based delivery model to find process improvements and cost savings within area of responsibility and/or teamOther duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

High School Diploma and/or GEDMinimum 2 years of experience in Supply Chain, Transportation, and/or LogisticsMinimum 1 year of prior experience working with and troubleshooting information systemsAbility to work flexible schedule on occasion, including overtime hours when requestedAbility to travel up to 5% (domestic and/or international)Site Specific: Fluent in English and the primary language of the applicable region

Preferred:

Bachelor’s degree from accredited college or universityExcellent customer service skillsProficient in Microsoft Office Suite of programsAbility to present to a variety of audiencesStrong written and verbal communication skillsAbility to think critically, analyze data and solve problems quickly and accuratelyAbility to work in a team oriented and fast-paced environmentAbility to prioritize and handle a variety of tasksContinuous improvement mindsetAbility to adapt to an ambiguous and changing environmentAbility to motivate and encourage change, able to get positive results in a very large, dispersed organizationValues a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$0.00 - $0.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.  During the hiring process, your recruiter will provide more details. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.