Job Title: Business Professional - Logistics Specialist 4 Duration: 12 months Work Location: Santa Ana, CA, USA Job Description: Job title: Transportation  analyst Work Schedule: Hybrid (4 days onsite, 1 day remote) Education and Years of Experience: 1) Bachelors or higher 2) 4~6 years of experience Top Three Skills: a.      Data analytical skill b.      Transportation experience c.      Excel skill Position Summary Under the supervision and guidance of a Transportation Manager, the transportation analyst is responsible for the delivery order life cycle and transportation associated with Samsung products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Transportation analyst ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations. Role and Responsibilities •       Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations. •       Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service. •       Ability to create dynamic reporting for key measurable and performance tracking. •       Ability to identify process improvements with attention to detail. •       Various systems management (internal and external) to accomplish daily/weekly/monthly tasks. •       Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities. •       Work directly with 3PLs to resolve customer complaints and issues. •       Documenting and data collection for supporting departments/activities •       Ability to make decisions based on cost and service drivers to better serve the organization. Required Education/Experience •       Bachelor’s Degree preferred and 5+ years of experience in logistics and/or transportation. •       Load Planning/Order Management experience is a plus. •       Knowledge of Transportation Management Systems and Warehouse Management Systems. •       Strong Excel proficiency and skills. •       Excellent written and verbal communication skills. •       Ability to work well in teams and work with remote teammates. •       Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions. •       Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions. •       Typically has general knowledge of logistics operations related to employee’s specific area of work, and knowledge of overall logistics operations. •       Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction. •       Ability to work extended periods of time in an open office environment Summary: The main function of a logistics specialist is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical logistics specialist is responsible for reviewing and distributing production, work and shipment schedules and compiling reports on inventory levels, cost, etc. Job Responsibilities: � Review and approve documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications. � Review and approve documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities. � Confer with department supervisors and other personnel to assess progress and discuss needed changes. � Revise production schedule, when required, due to design changes, labor or material shortages or other interruptions. � Distribute production schedules and work orders to departments. � Confer with establishment personnel, vendors and customers to coordinate production and shipping activities and resolve complaints or eliminate delays. Skills: � Verbal and written communication skills, attention to detail, problem solving and interpersonal skills. � Strong ability to analyze costs related to manufacturing, labor and materials. � Strong ability to accurately document and record customer/client information. � Strong leadership and mentoring skills necessary to provide support and constructive performance feedback. � Strong knowledge of applicable laws and regulations related to shipping and production. � Previous experience with computer applications, such as Microsoft Word and Excel. Powered by JazzHR