C.H. Robinson is hiring for an **Logistics Specialist** In this role, you will be responsible for a variety of operational tasks, which may include order creation, shipment activation, load building, appointment scheduling, track and trace, and routine event management. A sharp focus on data integrity, quality, and efficiency is essential. You may work as part of an operations team in a network office or within a designated operations center, with responsibilities varying depending on the location. We invite you to apply today and contribute to C.H. Robinson’s ongoing commitment to operational excellence! **DUTIES AND RESPONSIBILITIES**   The duties and responsibilities of this position consists of, but are not limited to, the following:  + Validate and ensure the accuracy of load data in C.H. Robinson systems + Monitor load boards and assigned email accounts to respond to customer and carrier requests + Utilize standard operating procedures to carry out assigned operational activities and meet service level agreements + Document milestone events, gather and communicate information for problem resolution, resolve routine exceptions, and follow escalation procedures when required + Run and distribute reports in alignment with defined processes + Focus on internal and external customer needs, recognizingservice issues, implementing customer-focused practices, and escalatingwhen appropriate + Follow through on customer requests to ensure satisfaction, invite feedback, and seek suggestions for improvement + Collaborative both internally and externally to achieve positive outcomes + Contribute to department efficiency by identifying and implementing operational enhancements  **QUALIFICATIONS**   Required:  + High School diploma or GED   + Fluent in Spanish and English (written and verbal)  + Availability to work the night shift (23:59-8 hrs M-T-W-T and 8-14 hrs Sunday) Preferred:  + Proficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills + Effective communication skills, verbal and written + Strong attention to detail and accuracy **Disclaimer:** This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role. CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability. **Benefits** We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company. **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .