East Syracuse, NY, 13057, USA
15 days ago
LOGISTICS SUPPORT SPECIALIST
**Job Description** General Purpose Perform a wide range daily administrative logistics and coordination activities in support of a logistics, transportation, and/or distribution team. Gather operational data, generate standard reports, perform entry into databases or systems, maintain records, and assist with ad-hoc requests. Take calls from customers, haulers, drivers, internal business areas, etc., and answer questions, coordinate resolution of issues, etc. Work collaboratively with all departments to meet customer requests. Job Duties and ResponsibilitIes + Perform daily and ad-hoc tasks of a standard to difficult nature, including high-level administrative tasks, customer service, purchasing, reporting, system administration, and supporting daily operational activities + Prepare light to moderate analytical reports for the logistics team using excel and Power BI + Be proficient in creating and editing presentations for team meetings + Have the ability and understanding to gather data from multiple sources in order to create accurate and meaningful presentation with input from the logistics team + Support various aspects of the logistics team projects and daily workflow with reports, analytics, and communication with the team + Participate in logistics meetings by helping to create the meeting environment with support from the communications team, assemble all the necessary support items for these events, and help manage the event while in progress. This may include hours and travel outside of normal business hours. + Participate in or lead special projects, such as working with management on logistics systems and on implementing new strategies and initiatives to improve the logistics area + Process orders, prepare packing lists, package outgoing materials, take care of shipping logistics, and ensure the accuracy and timeliness of incoming and outgoing orders. Track shipment details, locations, and estimated time of arrivals + Update information on the system or in files to maintain records + Produce standard and original reports that may require identifying where and how to pull data + Assist with miscellaneous intercompany and vendor billing; troubleshoot and resolve basic issues; and complete, verify, review, and reconcile paperwork and documentation + The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required **Requirements** Education and Experience + High school diploma or equivalent + 1 to 3 years of experience in a logistics, transportation, warehouse, distribution, or related environment + Certification and/or License – may be required during course of employment Knowledge, Skills, and Abilities + Proficiency and skill with Microsoft Office Suite and company computer systems + Able to work with accuracy and detail oriented + Able to communicate clearly and effectively, both verbally and in writing + Able to interact positively and work effectively with others (interpersonal skills) + Able to anticipate and recommend needed changes + Able to independently gather data, compile information, and prepare reports + Able to take initiative in performing job and seek increased responsibilities + Able to multi-task and problem solve + Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills) + Able to perform tasks and duties without constant supervision + Must be able to read, write and speak English An Equal Opportunity Employer **Pay Range** 23.00-25.00
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