Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

Long-Term Disability Case Coordinator

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: 

  

Dublin, OH : 5500 Glendon Court Dublin OH 43016 

New Albany, OH : 7795 Walton Parkway New Albany, OH 43054 

PRIMARY PURPOSE: To process Permanent Total Disability claims and claims in non-payment status; to refer cases to management as appropriate; and to maintain and update LTD database.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Processes Permanent Total Disability claims and claims in non-payment status.Provides appropriate documentation to LTD Manager for reporting purposes.Refers cases to LTD Supervisor, LTD Manager, or Project Manager as appropriate.Communicates status on decisions to client, claimant and supervisor.Reviews Explanation of Benefits reports; maintains the Pension Explanation of Benefits log.Maintains and updates LTD data.Prepares LTD files for claims management processing.Handles payroll changes and errors.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as required.Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

Two (2) years of medical disability experience or equivalent combination of education and experience required.

Skills & Knowledge

Excellent oral and written communication, including presentation skillsPC literate, including Microsoft Office productsStrong organizational skillsExcellent interpersonal skillsAbility to work in a team environmentAbility to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.