Are you a driven university student ready for a summer adventure in the world of Group Benefits Long-Term Disability? Join us as a Long Term Disability Co-op/Intern for Summer 2025 with Manulife Group Benefits! You will connect with Plan Members, Plan Sponsors, the Medical Community and Vendor Partners in this exciting role, delivering exceptional disability claims management for our clients.

Position Responsibilities:

Work closely with Case Managers and Associate Managers

Make follow-up phone calls and/or send written communication to Plan Members, Plan Sponsors, medical professionals and vendors

Reach out to Plan Members by phone to complete functional telephone interviews

Keep claim files up-to-date and accurate

Support payment of invoices

Update Plan Member banking information

Required Qualifications:

You are currently studying in an undergraduate program like Nursing, Health Sciences, or Mental Health.

You have great organizational skills and can communicate well both in writing and speaking.

You are comfortable using Microsoft Office Suite (Word, Excel, PowerPoint).

You can manage working on your own and love being part of a team.

You are good at juggling multiple tasks at once.

You have some basic knowledge about claims processing and health insurance.

You have had some experience in customer service or administrative work.

Application Instructions:

Submit your resume, cover letter, academic transcript and work term evaluation (if any) in one PDF file.

Please note: Applications are reviewed on a rolling basis, and successful candidates will be contacted by the end of January or February.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

Êtes-vous un étudiant universitaire motivé, prêt pour une aventure estivale dans le monde des Prestations Collectives Invalidité de Longue Durée ? Rejoignez-nous en tant que stagiaire coopératif en Invalidité de Longue Durée pour l'été 2025 chez Manulife Prestations Collectives ! Dans ce rôle passionnant, vous serez en contact avec les Membres du Régime, les Promoteurs du Régime, la Communauté Médicale et les Partenaires Fournisseurs, offrant une gestion exceptionnelle des demandes d'indemnisation pour invalidité à nos clients.

Responsabilités du poste :

Travailler en étroite collaboration avec les Gestionnaires de Cas et les Gestionnaires Associés

Effectuer des appels de suivi et/ou envoyer des communications écrites aux Membres du Régime, aux Promoteurs du Régime, aux professionnels de la santé et aux fournisseurs

Contacter les Membres du Régime par téléphone pour réaliser des interviews téléphoniques fonctionnelles

Tenir les dossiers de réclamation à jour et précis

Soutenir le paiement des factures

Mettre à jour les informations bancaires des Membres du Régime

Qualifications requises :

Vous êtes actuellement étudiant dans un programme de premier cycle comme les Sciences Infirmières, les Sciences de la Santé ou la Santé Mentale.

Vous avez d'excellentes compétences organisationnelles et pouvez bien communiquer à l'écrit comme à l'oral.

Vous êtes à l'aise avec la Suite Microsoft Office (Word, Excel, PowerPoint).

Vous êtes capable de travailler de manière autonome et aimez faire partie d'une équipe.

Vous savez jongler avec plusieurs tâches à la fois.

Vous avez des connaissances de base sur le traitement des réclamations et l'assurance santé.

Vous avez une certaine expérience dans le service à la clientèle ou le travail administratif.

Instructions pour postuler :

Soumettez votre CV, lettre de motivation, relevé de notes académique et évaluation du stage (le cas échéant) dans un seul fichier PDF.

Veuillez noter : Les candidatures sont examinées au fur et à mesure, et les candidats retenus seront contactés d'ici fin janvier ou février.

Lorsque vous rejoignez notre équipe :

Nous vous donnerons les moyens d'apprendre et de développer la carrière que vous souhaitez.

Nous vous reconnaîtrons et vous soutiendrons dans un environnement flexible où le bien-être et l'inclusion sont plus que de simples mots.

En tant que membre de notre équipe mondiale, nous vous soutiendrons dans la construction de l'avenir que vous souhaitez voir.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.