Shrink Control
• Monitors the checkout area of the store for consumer fraud, associate dishonesty and compliance 
with proper cash handling and cash register policies and procedures.
• Follows up on front-end exception report transactions as directed by the Loss Prevention Manager.
• Observes customers throughout the store to monitor shrink control, safety and customer service.
• Apprehends shoplifters in accordance with state and local laws and company policy.
• Cooperates with and responds to requests by police departments, courts and other public agencies 
under the direction of Loss Prevention and/or Corporate Council.
• Monitors the receiving area of the store and conducts delivery audits to detect vendor fraud, 
associate dishonesty and compliance with proper receiving policies and procedures.
• Assists management in the performance of loss prevention related inspections.
• Responds to Electronic Article Surveillance alarms.
• Maintains the equipment related to loss prevention and physical security (e.g. the CCTV equipment, 
which is located in the ceilings and throughout the store, the electronic article surveillance 
equipment located at the entry/exits and checkstands, and the store’s intrusion alarm system).
• Conducts store inspections/audits ensuring compliance to all policies related to shrink control and 
physical security. Documents all violations and advises store management and the Loss Prevention 
Manager.
• Conducts internal and vendor investigations at the direction of the Loss Prevention Manager.
• Performs other duties as assigned by the Loss Prevention Manager.