Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Overview of Business

As a field engineer at Thermo Fisher Scientific Inc., you will perform repairs, periodic inspections, delivery, sales promotion of customer service items, and customer training for our analyzers. You will play a crucial role in ensuring our products operate flawlessly for our customers.

Business Content

Perform on-site analyzer inspection, repair, and delivery. Manage clerical tasks and respond to customer inquiries for pharmaceutical and chemical manufacturers in Japan.

Required Experience/Skills

Must possess the ability to engage in direct and indirect communication with pertinent individuals both within and outside the organization.Demonstrate proficiency with common tools.General computer knowledge.Must possess a standard driver's license and drive a car daily.Ability to read manuals in English. It may be necessary to make inquiries in English to overseas factories.

Desirable Experience/Skills

Experience as an analytical instrument service engineer or in application support.Previous work background in pharmaceutical/chemical manufacturing facilities or research institutions, along with proficiency in operating laboratory equipment.

Attractiveness of Field Service Engineers

The distinguishing factor of this role is the hands-on customer interaction, actively listening to their requirements and offering technical assistance to address their difficulties. You will provide support to a broad spectrum of clients, ranging from corporations to research facilities and medical centers. Embracing the role of a Thermo Fisher Field Service Engineer means embodying a trusted advisor and a proficient expert capable of proposing impactful solutions.

At Thermo Fisher, you will have the opportunity to gain knowledge of a remarkably vast array of products, improving your skills and expertise.

How to Proceed with Work

Our cooperative setting highlights the importance of working together. Sharing technical expertise and refining your abilities are fundamental components of this position. You will collaborate closely with peers in technical support and field management, enabling you to concentrate solely on providing exceptional service to our clients.