Lucid Fusion Search Specialist **Req number:** R4896 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a Lucid Fusion Search Specialist. This position will be full time and remote. **Job Description** **What You’ll Do** + Team dedicated to support search solution powered by Lucidworks Fusion search platform.24*7 support team availability specifically for Priority 1 and 2 issues + Team capable to take ownership, collaborate and work across multiple application stacks support team to resolve issues. + Non-Core issues should be fixed by this team + Core-Issues work with Lucidworks 24*7 support team through Zendesk **What You'll Need** Required: + Experience: 4 to 10 years + Lucidworks Fusion platform experts + Experts in Incident and Problem management + Require Level-2(L2) and Level-3(L3) Incident Management and Production Support for Search (powered by Lucidworks Fusion). + Strong understanding of search technologies, including information retrieval, natural language processing, and relevance tuning. + Strong communication skills with the ability to collaborate effectively with cross-functional teams. + Experience with Agile development methodologies and tools (e.g., JIRA, Git). **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.