\nThe iconic Hotel del Coronado is looking for a LXR Front Desk Supervisor to join the Beach Village and Shore House team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. \nLocated on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining.\nWant to learn more? Hotel Website, Facebook, Instagram, Pinterest\n\nClassification: Full-Time \nShift: Various – must be available to weekdays, weekends, and holidays.\nPay Rate: The pay rate for this role is $25 and is based on applicable and specialized experience and location.\n\nWhat will I be doing?\nThe LXR Supervisor provides guidance and leadership as the Front of House Supervisor and ensures consistent quality of customer service is provided to all guest in accordance with Hilton and LXR Standards.\nAs our Front Office Supervisor, you will be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards:\n\nAssign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability\nRespond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner\nSupport and assist team members in handling guest inquiries and requests and in resolving guest complaints\nSchedule, assign daily work, lead pre-shift meetings, inform and train team members\nMonitor, observe and assist in evaluating team member performance\nMonitor lobby/front drive traffic and adjust staffing accordingly\nRoom assignments, room changes, room upgrades for day of and future reservations\n\n\nWhat are we looking for?\nSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\nIn addition, we look for the demonstration of the following key attributes:\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\nWhat will it be like to work for Hilton?\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!\n\nThe Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:\n\nAccess to your pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family\nMental Health Resources\nBest-in-Class Paid Time Off (PTO)  \nGo Hilton travel discount program \nSupportive parental leave\nMatching 401(k)\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\n\n*Available benefits may vary depending upon property-specific terms and conditions of employment.\n#LI-CS2\n#LI-CS2