Job Description SummaryThe Monitoring and Diagnostics (M&D) Center in Gas Power is the largest power generation monitoring facility in the world, monitoring over 900 power plants and over 3000 turbines. The core of the service is to make recommendations to customers that directly impact their availability, reliability, or thermal efficiency. The organization is split into mini technical teams aligned by technology; combustion, rotor dynamics, valves and accessories, thermal performance, etc.

The M&D Lead engineer for this role will work in Accessories, controls or HD GT operability. This role has two main responsibilities to make technical recommendations customers and to help solve technical fleet problems though the design of new analytics. They will interact with front line M&D Engineers in Atlanta, Product Service and other lead M&D engineers, CPM/CSL’s, and customer site personnel on regular basis.

Preference will be given to current Gas Power Engineering employees.

Job Description

Essential Responsibilities:

Technical experience in accessories, controls or HD GT operabilityEnsure case resolutions are accurate, of high quality, and completed in a timely fashion in order to meet customer needs and business goalsAssist in the building and fixing of analyticsGrow technically in relevant areas on the technical depth assessmentReview escalated issues and provide technical recommendations to CPM's and external customers through ServiceNow case resolutionInterface with Product Service, M&D Technical Leads and Principle Engineers for operational issues requiring further technical reviewInteract with other groups within the Monitoring and Diagnostic team to help deliver improved Algorithms, M&D analysis, troubleshooting tools, and monitoring infrastructure changesDrive knowledge transfer to / from the M&D Lead Engineer group to the M&D front-line team, Product Service, and Design EngineeringHave a continuous improvement mindset to be able to make changes to processes and analytics

Qualifications/Requirements:

Bachelor's Degree in Engineering, Physics, Computer Science, or related field of studyMinimum of 3 years experience with HD Gas turbines

ELIGIBILITY REQUIREMENTS

Willingness to work brief night / weekend periods of time to support 24/7 operations for emergency site issues

Desired Characteristics:

Mechanical or Electrical Engineering DegreeField or services experience in generators or gas/steam turbinesHas a track record of delivering results and leading teams/projects in a dynamic business environmentStrong communication skills both writing and verbal.  Comfortable communicating regularly with our global teams and customer base.  Communicates clearly and concisely.Has a system engineering view of GE/Alstom generators with strong analytical and troubleshooting skillsSelf-starter with multi-tasking abilitiesCustomer focusedUnderstands business objectives and drives specific tasks required to meet the objectivesUnderstands GE's products, capabilities and limitations in sufficient detail to be able to develop offerings that meet customer needsEncourages input from all members of their teamStrong sense of continuous improvement, ability to objectively look for ways to eliminate wastePreference will be given to current Gas Power Engineering employees

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position