Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Manager, Finance Operations
This is a pivotal role within the Finance Organization. Supply Chain Cost is a key focus area therefore, this role is encouraged to be the specialist in all costing matters who know all cost drivers at the lowest possible level, to be able to support management in key decision making. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team -player. You should be open to working in any shift as per the business requirement.
Responsibilities
• Standard costing – Annual and periodic refresh's
• New Product costing scenario analysis
• Budgeting and forecasting for direct expenses/ factory / logistics expenses.
• Perform and review month end closing reporting activities and ensure completion by team members.
• Manage team schedule to ensure timely and accurate completion of all activities throughout month.
• Ensure self and team performance as per process SLA's and KPI's
• Ensure robust training and cross-training of resources.
• Independently manage regular client communication on emails/calls, Preparation, and presentation of Monthly Business Review Dashboards
• Independently resolve any process issues or escalations, ensure non repetition of errors / issues
• Ensure and improve customer satisfaction by understanding customer expectations and alignment of team's effort.
• Ensuring successful transition of activities, creation and validation of process workflows, SOP's, etc. as required
• Ensuring timely customer sign off on process exceptions, scope of work / team responsibilities etc.
• Support in Operational Risk Compliance – Process Controls, Risk Assessments and Report Out
• Ensure successful completion of all internal/external US GAAP/SOX audits, ensuring regular and timely update of documents and MIS.
• Responsible for training and development and retention of team members, provide periodic performance feedback.
• Lead implementation of process improvement ideas, support projects for implementation of new tools technology
Process Skills
• Self-motivated and team-oriented, good interpersonal skills and ability to work with others for completion of team tasks.
• Understanding of costing Process in Manufacturing set up.
• Open, proactive, and constructive communication.
• Team Management
• Accountability for results and commitments with no tolerance to low performance
• Initiative for improvement, problem solving and personal development.
• Knowledge of Forecasting Budgeting process at Plant
• Period close activity at Manufacturing location
Technical Skills
• SAP, Oracle Business Warehouse
• Advance excel, VBA.
• Well versed with MS – Office
Analytics Skills
• Product Costing / Factory / Cost of Goods Sold (COGS)
• Variance analysis
Partner Management or Others
• Consultative skills to present granular and summarized view to BU partners.
• Co-ordinating with internal / external partners
Qualifications we seek in you:
Minimum qualifications
• Qualified Chartered Accountant / Cost Accountant / Postgraduate / MBA Finance
• SAP / experience in similar ERPs (Oracle / JDE / SAGE / BPCS / PRMS, etc.) environment is must.
• Good written/verbal communication skills
• Good working knowledge of MS Office (Excel, PowerPoint, Word)
• Flexibility to work in shifts (24X7)
• Ability to multi-task, work in a high-pressure environment and successfully manage stressful situations.
Preferred qualifications
• Good accounting knowledge in both Management Reporting Financial Reporting
• Eagerness, extra energy dedication to be effective.
• Excellent communication skill, written verbal.
• Good in Problem Solving and Analysis
• Knowledge of Blackline tool for Balance Sheet Account Reconciliation

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.