The M2C Program - Technical Lead will oversee the architecture, development, and end-to-end delivery of large-scale technology and billing implementations, with a focus on Customer Information System (CIS) transformations. This role requires expertise in complex technology rollouts, vendor management, and operational excellence within regulated industries. Gas and Electric Utilities billing experience and use of Oracle Utilities application suite are highly desirable, as this role focuses on programs that adhere to industry best practices, enhance customer experience, and meet regulatory requirements. 

Always there. Anywhere. That’s us! A team committed to delivering inspired solutions for a better world. We care for our communities and each other, and we are committed to showing up for those who need us. We value and encourage diversity, and we have the courage to do the right thing, even when it’s hard.  

What Else You Get To Do 

Lead the overall technical direction of large-scale CIS and billing implementations, ensuring all technical solutions align with business goals and Alberta electric and gas regulatory requirements Provide strategic oversight to technical leads across workstreams, including developers, architects, integration specialists, and testing teams, to maintain alignment on project goals and milestones  Develop and enforce a cohesive architectural framework, guiding teams on best practices, system integration, and adherence to industry standards  Oversee the implementation of integration strategies across legacy and cloud-based environments, including API-driven architectures and microservices  Drive the Software Development Life Cycle (SDLC) for large-scale technology and billing implementations, ensuring alignment with corporate strategies, technical standards, and customer expectations  Oversee technical workstreams (e.g., integration, conversion, reporting) for program alignment and milestone achievement Collaborate with project teams to identify and mitigate risks, ensuring successful delivery within scope, budget, and timeline constraints Develop and maintain strategic partnerships with vendors to ensure adherence to project requirements, SLAs, and technical standards Guide and oversee architectural decisions across all technical workstreams to maintain a unified and scalable system design Validate and approve architectural deliverables, ensuring all components align with the broader enterprise architecture and meet long-term scalability and maintainability goals Ensure seamless data exchange between CIS, billing, and other applications by coordinating end-to-end integration testing Develop and enforce performance metrics for system reliability, incident resolution, and regulatory compliance  Act as a role model for technical excellence and operational discipline, promoting a culture of accountability, continuous improvement, and innovation. 

Who You Are:  

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; advanced degree preferred 7+ years in IT technical leadership with a focus on large-scale technology or billing implementations Hands-on experience in utilities billing systems or CIS replacements is highly preferred.  Experience in billing system replacement projects is required Proficient in system architecture design, cloud infrastructure, application integration, and DevOps tools  Strong knowledge of API design, microservices, data integration (ETL), and coding/scripting (e.g., Java, Python, SQL) Proven ability to lead cross-functional technical teams, drive vendor accountability, and influence senior stakeholders Excellent communication, able to translate complex technical topics for diverse audiences in written and verbal format Experience with compliance and security requirements within regulated industries. 

What We Offer:  

A culture based on caring, integrity, agility, collaboration, and striving for excellence  Competitive compensation Flex benefits   Tuition assistance program  Training and mentorship programs  Charitable donation matching 

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.  Successful candidates may be required to complete a criminal background check and others screening as needed for the position. 

 
Canadian Utilities is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com.   
At ATCO, we support a diverse and inclusive environment that values the contributions and perspectives of everyone on the ATCO team. We believe the ATCO team is the foundation of our business and our most valuable asset across our global operations. Without each team members’ unique skills, strengths, and knowledge, we simply wouldn’t be able to achieve our fundamental vision of delivering life’s essential services to our customers around the world.  
ATCO is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.