Learn what makes QTS a unique place to grow your career!

As an M365 Engineer at QTS Data Centers, you will oversee the management and optimization of our Microsoft 365 platform, ensuring it remains robust and scalable. You will drive technological advancements for our QTS user base, leveraging your technical expertise and leadership qualities. Your strong communication and teamwork skills will enable you to collaborate effectively and efficiently across teams.

RESPONSIBILITIES, other duties may be assigned.

Hands-on management, administration and troubleshooting of M365 platform and extended services.Design and implement Microsoft 365 online solutions, including Exchange, SharePoint, Teams, and OneDrive for BusinessCollaborate cross-functionally to ensure that solutions are designed with best practices in mind that are scalable, resilient, and highly availableOversee the entire lifecycle of changes to M365 services, from requirements gathering and development to testing and deployment, while ensuring effective communication and change management to maintain a stable environment for all end users.Own and manage the Intune platform and accompanying policies and procedures in partnership with others, driving operational efficienciesPartnership with Information Security to deploy and manage security tools, policies and enhancements and operate in accordance with established policies and compliance frameworksAssist with the QTS AI vision, support implementation and use of Microsoft CoPilot for business use casesParticipate in the evaluation, deployment, and management of new technologiesAct as subject matter expert for related technologiesAssist and mentor other team members in their strategic and operational rolesUtilize strong interpersonal skills to effectively interact and communicate throughout the organization with individuals of varying technical abilitiesAct as technical point of contact to resolve escalated issues while maintaining professionalism and courtesyStay up to date with the latest developments in Microsoft 365 and related technologiesAnalyze existing processes and governance to identify and implement improvementsCollaborate to ensure seamless integration and deployment of applications

BASIC QUALIFICATIONS

US Citizenship required

Bachelor's degree in Computer Science, Information Systems, or equivalent combination of education and experience.

At least 6 years of progressive IT experience in systems administration/engineering roles at an enterprise level

At lease 3 years of experience with Administration of M365 Applications (Azure, Entra, Teams, OneDrive, SharePoint, Intune, Purview, Copilot, etc) also including design, deployment, configuration and optimization

Deep understanding and experience in modern endpoint management through Intune.

Strong understanding of general IT security and network/cloud computing concepts

Knowledge of PowerApps, Power BI, Purview

Familiarity with scripting languages (PowerShell, VB Script, Python)

Enthusiastic learner with the ability to teach and mentor teammates and cross-functional partners

Excellent communication, presentation and interpretation skills, with the keen ability to translate technical concepts to non-technical audiences

Strong analytical, problem-solving and decision-making skills

Ability to manage multiple priorities and deadlines

Detail-oriented, organized and quality-focused, with a customer-centric mindset.

Understanding of on prem active directory infrastructure

PREFERRED QUALIFICATIONS

Successful experience as an M365 Architect or Engineer role and possess the following technical skills: O365 Conditional Access, Exchange Online, Tenant to Tenant migrations, M365 Defender Advanced Threat Protection (ATP), EntraID/Azure AD, MFA (RSA, Duo, Yubikey), and MDM (Intune)

Applicable Microsoft Certifications

CISSP

Copilot for M365 and/or Copilot Studio

Experience with ServiceNow, specifically ITSM

AI/ML based Teams Bot development and/or implementation

Experience with Atlassian suite of tools

Agile/Scrum experience

Experience working in a data center environment

KNOWLEDGE, SKILLS AND ABILITIES

Relationships– Build valuable relationships with people, facts, and context. Deeply aligned relationships are the key to unlocking the power of people to overcome the challenges they face and achieve more than they could in isolation.

Creativity– Apply integrated thinking. Creativity is necessary to produce unprecedented value. By combining awareness of new facts and deeper understanding of people’s purposes and concerns we are able to generate a surplus of ideas. And create the possibility of changing the world.

Collaboration– Develop aggressive AND realistic plans. Working collaboratively is required to make the best decisions on how to allocate time, money and talent and thus enable our dreams to become reality.

Accountability- Get the job done. We must be clear on who is going to do what by when. Accountability is the only way that change occurs. Constant acts of courage (people doing something) inspire others to join in making the world a better place.

Learning– Lead in a developmental environment – Turning learning into action is fundamental to unleashing the power of QTS. By embracing change and appreciating others, we accelerate business improvements and our own development and fulfillment.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

#LI-MW2

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.