Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY 

The MAC Coordinator, as a part of the Workplace Solutions (On Demand/Client Services) team, is responsible for supporting the planning and delivering of tenant improvements and/or facility moves, adds, or change (MAC) projects. On Demand MAC team members often support requests that are above regular MAC (Client Services) account thresholds. Works with internal BGIS staff, client, and external vendors as required, to ensure timely, successful implementation of larger MAC requests. What drives the success in this role, is your understanding of furniture systems, interiors, materials, and finishes as well as your knowledge of project management practices, schedules and budgets. Being customer focused is critical.  As staff gain more experience and their level of communication around projects increases, they will be expected to facilitate discussions with the client based on their knowledge of furniture systems, etc.

KEY DUTIES & RESPONSIBILITIES 

Engages and communicates with clients with a focus on professionalism, urgency and transparency  Liaise with BGIS senior team members to understand project requirements, and provides support as required Assist with room booking events and locker reservations as required Support in Furniture and Accessories Inventory Management Supports preparation of move packages and furniture tagging Develops and maintains effective relationships with clients. Ensures assigned projects are delivered on-time, within scope, budget and requirements, and complies with all regulatory, environmental, health and safety requirements. Incorporates sustainable practices, where practical, into MAC delivery, in accordance with BGIS processes. Other duties as assigned

KNOWLEDGE & SKILLS

Minimum 1-3 years supporting the planning and delivering of facility moves, adds or change (MAC) projects, or project administration/coordination work experience. RPA, CET would be considered an asset.  Proficient in MS Excel, Word, and Outlook  BGIS’ proprietary software, Real Suite experience is ideal  Ability to learn and use new technology (tools and applications) Ability to work independently to deliver non-technical projects according to requirements, on-time and within budget Working knowledge of various furniture systems, interiors, materials, and finishes as well as knowledge of project management, move management, construction and scheduling Self-starter with strong organizational skills as well as ability to manage multiple assignments simultaneously Ability to prepare accurate costs estimates and project activity timing Strong customer service / management skills Strong analytical, problem solving and conflict management skills Strong interpersonal skills. Ability to influence others to ensure timely and quality completion of projects Excellent verbal and written communication skills, including report writing skills and client communication Ability to work overtime, nights and weekends, as required Ability to travel both locally and nationally Bilingual          

Licenses and/or Professional Accreditation

Project Management Institution Accreditation (or interest pursing) considered an asset.  Serraview knowledge an asset

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.