Charlotte, NC, US
1 day ago
Mail & Copy Services Associate 8:00AM -5:00PM

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n
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Responsibilities:\n

Data entry:
\u2022 Collect and enter daily volumes on Excel spreadsheets
\u2022 Review daily logs for any missed or incorrect data
\u2022 Ensure all necessary information is accounted for
\u2022 Use tracking system for both inbound & outbound packages (Brynka)
\u2022 Complete daily audit logs (Start \/ End of Shifts)
\u2022 Upload daily reporting to the shared files\n

Mail \/ Copy Dispositioning:
\u2022 Use the provided verbiage to communicate with client associates for mail and copy dispositioning
\u2022 Electronically, & physically deliver daily mail \/ packages\n

Outbound Mail:
\u2022 Apply postage to outbound USPS mail items.
\u2022 Create FedEx labels when needed
\u2022 Print, and upload package outbound report
\u2022 Partner with FedEx for afternoon pickups\n

Office Supplies, Equipment Maintenance, & Additional Services:
\u2022 Communicate monthly supply needs within the expected time
\u2022 Ensure all copy equipment is operational and place service calls when needed
\u2022 Oversee all copy nooks to ensure they are stock with the client requested supplies (Copy Paper, Mailing Envelopes, and FedEx Supplies)
\u2022 Ensure all shred bins are empties bi-weekly or as needed
\u2022 Greet Shred vendor to swap out full shred totes
\u2022 Any other office support that is requested\n

Strong Skills- Outlook, Excel, Research, communication (written and verbal)\n

Qualifications:\n

\u2022 High School diploma or equivalent
\u2022 Must be able to pass background check, fingerprint check and credit check
\u2022 Must be fully proficient in using the following Microsoft tools
\u2022 Must be able to use multiple screens to navigate multiple systems\/windows concurrently
\u2022 Must be able to type 55WPM
\u2022 Prior experience in document processing, data entry or administrative services a plus
\u2022 Good written and verbal communication skills
\u2022 Comfortable working in a fast- paced environment
\u2022 Comfortable working under a deadline
\u2022 Strong attention to details\n

WATCH Where Service Matters: \n



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