Mail Services Associate
Villanova University
Posting Details
Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect, and can contribute to the University’s mission and values. Duties and Responsibilities: Process incoming and outgoing mail and packages including sorting, scanning, locker reservation, locker loading, and processing of letter and flat mail to HD mail system. Operate and understand functionality of tracking system as it pertains to internal processes and procedures to effectively facilitate package processing and chain of custody. Understand and maintain knowledge of internal procedures related to mail and package processing. Receive packages from carriers using a handheld scanner. Assist at the student customer service window as needed. Assist with student training on processes. Perform additional duties and assist with projects as assigned.
Minimum Qualifications: High School Diploma or equivalent required. Must be organized and detail-oriented with good customer service skills and a positive, friendly approach and demeanor. Must be able to accept and complete directives effectively in a timely fashion. Knowledge of email and basic PC operations.
Preferred Qualifications: Must be organized and detail-oriented with good customer service skills and a positive, friendly approach and demeanor. Must be able to accept and complete directives effectively and in a timely fashion. Working knowledge of mail and package handling. Knowledge of email, basic PC, and knowledge of operation and functionality of scanning system and related hardware.
Physical Requirements and/or Unusual Work Hours: Walking while carrying mail and packages, pushing hand truck and postal hamper loaded with packages. Daily use of an elevator and stairs. Extended periods of standing and sitting. Lift capacity 30lbs. 50 lbs with 2 people. This is a Mid-day shift position starting at 10:00 am to 3:30. The position is a 4 to 5 day work week requiring occasional Saturday hours and extended shifts during the start of the school year.
Special Message to Applicants:
Posting Date: 01/10/2025 Closing Date (11:59pm ET): Salary Posting Information: Commensurate with experience. Salary Band: 10 Job Classification: non-exempt References Needed References Needed Minimum Number of References Needed 1 Maximum Number of References Needed 3 Supplemental Questions
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Posting Details (Default Section) Posting Number: 20244241S Position Title: Mail Services Associate Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: part-time/9-months Avg Hours Week 25-32 Department: 405-Campus Mailroom Position Summary: The Mail Services Associate processes incoming and outgoing student mail and packages and performs related processes utilizing package tracking software according to university procedures. The individual in this position must understand and operate the package tracking system and assure 100% chain of custody regarding package handling.Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect, and can contribute to the University’s mission and values. Duties and Responsibilities: Process incoming and outgoing mail and packages including sorting, scanning, locker reservation, locker loading, and processing of letter and flat mail to HD mail system. Operate and understand functionality of tracking system as it pertains to internal processes and procedures to effectively facilitate package processing and chain of custody. Understand and maintain knowledge of internal procedures related to mail and package processing. Receive packages from carriers using a handheld scanner. Assist at the student customer service window as needed. Assist with student training on processes. Perform additional duties and assist with projects as assigned.
Minimum Qualifications: High School Diploma or equivalent required. Must be organized and detail-oriented with good customer service skills and a positive, friendly approach and demeanor. Must be able to accept and complete directives effectively in a timely fashion. Knowledge of email and basic PC operations.
Preferred Qualifications: Must be organized and detail-oriented with good customer service skills and a positive, friendly approach and demeanor. Must be able to accept and complete directives effectively and in a timely fashion. Working knowledge of mail and package handling. Knowledge of email, basic PC, and knowledge of operation and functionality of scanning system and related hardware.
Physical Requirements and/or Unusual Work Hours: Walking while carrying mail and packages, pushing hand truck and postal hamper loaded with packages. Daily use of an elevator and stairs. Extended periods of standing and sitting. Lift capacity 30lbs. 50 lbs with 2 people. This is a Mid-day shift position starting at 10:00 am to 3:30. The position is a 4 to 5 day work week requiring occasional Saturday hours and extended shifts during the start of the school year.
Special Message to Applicants:
Posting Date: 01/10/2025 Closing Date (11:59pm ET): Salary Posting Information: Commensurate with experience. Salary Band: 10 Job Classification: non-exempt References Needed References Needed Minimum Number of References Needed 1 Maximum Number of References Needed 3 Supplemental Questions
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