Job TitleMailroom Services Assistant

Job Description SummaryThis position embodies an exceptional customer service experience to the client/colleague/end user in a Life Science corporate environment. Engage at the appropriate level to support contracted service lines to include receiving and delivering mail. Individual is responsible for ensuring that timely and efficient services are delivered to the satisfaction of the customer. Pick up and deliver mail, and packages. Assume accountability for all support functions for assigned floor(s).Job Description

Principal Duties and Responsibilities:                                                                    

Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL), messenger and other incoming packages throughout floors to and from mailroom-Deliver print work as neededCreate FedEx shipment labels for Domestic and international destinationsProcess all outgoing USPS and accountable mailKeep inventory of all supplies in mail areas-includes USPS and accountable mailOpen, scan and email all incoming mail to recipientsAssist and notify end users of mail and shipping protocolsAudit and update mail lists as neededRetrieve and email monthly client accounting statementsComplete research of unidentified mail receivedLog all incoming accountable mail in tracking softwareProcess client checks received using established guidelinesComplete large volume mailing projects as requiredSupport confidential document shredding in accordance with stated policyWork overtime as needed to assist with special projectsMust assist in supporting all service lines in addition to primary roleAssist other duties, as needed to meet business demands

#INDCWS

Formal Training/Education:

High school diploma or equivalent (GED)

Knowledge, Skills, and Abilities Expected:

Ability to multi-task and prioritize             Good interpersonal skillsExceptional customer service skillsExceptional verbal and written communication skills           Exceptional organizational skills              Ability to work independently with minimal supervision                       Admirable punctuality/attendance recordAble to lift 50-75 lbs.   Knowledge of mail tracking software a plus           High school diploma or equivalent (GED)Copier/fax/FedEx/postage machine knowledgeBasic computer skills a must (Word, Excel, Outlook)

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”