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Maintenance and Collections Centre Supervisor

Location : Industrial Ecopark at Salaberry-de-Valleyfield (100% On-Site)

Work schedule: The Work schedule may involve working during the evenings and on the weekends.

Position Summary:

Under the direction of the Associate Director, ensure the efficient and effective operations of the Collections Centre. Organize, support, guide and monitor the progress and performance of all staff involved in the ingestion of 2.88M of library material in the Automated Storage and Retrieval Systems (ASRS). Develops procedures and makes recommendations to improve unit efficiency. Acts as a resource person, resolves problems, instructs others and provides troubleshooting and technical advice. Participates in collection maintenance and the development and implementation of projects. Preforms other administrative and operational functions in support of the Library’s mission. 

The person will work in the specialized library environment of the McGill University Collections Centre (MUCC) equipped with an Automated Storage and Retrieval System (ASRS). The Collections Centre is located off campus, in Salaberry-de-Valleyfield. The incumbent will directly supervise a large team .

Major Duties and Responsibilities:

Supervise staff and the daily operations at the Collections Centre. Schedule and assign workload and evaluate progress of assignments; follow up and deliberate with Associate Director regarding the results and daily priorities. Note and follow up on absences, address staff issues immediately, reassign priorities to ensure optimal service delivery. Regularly confer with Associate Director in order to re-develop plans or workflows and co-ordinate service and administrative needs. 

Respond to requests and queries, concerning policies, practices and procedures at the Collections Centre. Assess and resolve problems related to collections, facilities and security. Refer more complex inquiries to the Associate Director, as necessary. Apply the policies, practices and guidelines and when appropriate, inform the Associate Director Participate in re-developing, improving, and modernizing policies, practices, and guidelines to meet the needs of the Collections Centre workflow and procedures. 

Participate in the recruitment of staff. Prepare interview questions and evaluate performance, including Mid-Review and End-of-Probation Reports.

Train staff on specialized software and equipment, when required. 

Ensure staff are informed of changes and updates by preparing documentation detailing new procedures, policies and/or services. 

Regularly confers with Associate Director of the Collections Centre to plan and oversee service and administrative needs. 

Ensure staff compliance with health and safety regulations. Ensure safe working conditions for staff, when appropriate, advise Associate Director and develop solutions for improvement. 

Represent the unit at internal and external meetings or committees. 

Oversees maintenance of building and operating manuals. Troubleshoots operational problems with ASRS, resolves problems, maintains systems and reports issues as appropriate.

Prepares ASRS reports and logs. Compiles data, analyses and discusses results and their interpretation with others. Determines action to resolve problems. Maintains records and files. 

Oversees timely and accurate services including storing and auditing of items. 

Oversee Collections Centre stacks operations, e.g., shelving, relocating parts of the collection, searching for missing books. Report issues with equipment as appropriate. 

Liaise with other University units and external organizations. 

The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by the employee.

Other Qualifying Skills and/or Abilities:

DEC in Electronics or Industrial Robotics is an asset. Strong experience in repairing/serving electronic robots and automated production systems. Experience in preventative and corrective maintenance. Autonomous person with good technical and problem solving skill. Hands- on technical background in manufacturing or warehouse environment is an asset. Experience in using repair tools (screwdriver, ratchet, and wrench), machinery and computers.  Ability to read and interpret manuals. Strong leadership, communication and interpersonal skills. Experience in managing multiple projects and meeting deadlines.  Ability to coordinate workflows. Ability to perform effectively under pressure and with professionalism. Self-motivated with the ability to work with minimal supervision. Good analytical skills and sound judgment.

Proven experience to communicate effectively in English and French, spoken and written. McGill University is an English-language university where day-to-day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (3) on a scale of 0-4.

Minimum Education and Experience:

DEC III 3 Years Related Experience /

Annual Salary:

(MPEX Grade 02) $55,020.00 - $64,730.00 - $74,440.00

Job Profile:

MPEX-LOG1D - Services Operations - Professional 1 (Excluded)

Hours per Week:

33.75 (Full time)

Supervisor:

Associate Director, Collections Centre

Position End Date (If applicable):

Deadline to Apply:

2025-02-21

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.