The opportunity

Delaware North Gaming is searching for a Maintenance Manager to join our team at Southland Casino in West Memphis, Arkansas. Known for our exceptional gaming experiences, first rate amenities, and outstanding customer service, we are currently seeking an experienced and dynamic individual to join our team. This position will provide a pivotal role in safety training, internal projects planning and execution and managing the preventative maintenance at the property.

Pay

Minimum – Anticipated Maximum Base Salary: $56,900 – $76,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance 401(k) with up to 4% company match  Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts

What will you do? Provide safety training and skillset training identified by the director. Maintain logs of safety training schedules. Manage the preventative maintenance set in place by the department. Work closely with department heads to plan and execute small internal projects. Maintain a healthy stock of parts and materials necessary to complete the preventative maintenance scheduled. Lead and motivate a diverse team of maintenance technicians, working closely with other managers and directors to ensure preventative maintenance and projects are being completed in a timely manner. Have a patient demeanor towards associates ensuring they feel valued and receive all the necessary training. Willingness to step in and assist as shift supervisor when needed. Work with vendors onsite from time to time. Have knowledge of safety training as it relates to a gaming setting. Or be willing to receive the training before issuing training to the associates. Have knowledge of skilled trades as it relates to the maintenance department in a gaming setting. Stay informed about industry safety regulatory changes to proactively address compliance issues. Maintain a strong focus on delivering exceptional customer experiences. Collaborate with various departments to uphold and improve service standards to meet and exceed guest expectations. Able to perform all duties while staying within budget. Identify and implement cost-saving measures without compromising service quality. Identify and implement new methods and products/materials that extend the life cycle and reduce maintenance needs without compromising quality and original design. Work towards enhancing overall operational efficiency of the maintenance department. Maintain regular and effective communication with stakeholders regarding maintenance related work and current progress of projects.

More about you Minimum of 5 years of experience in maintenance industry. Exceptional ability to facilitate material in a learning setting. Knowledge of purchasing and ordering materials. Excellent communication, interpersonal, and leadership skills. Ability to adjust to change and execute those changes. Must possess a valid driver’s license.

Physical requirements Manual dexterity is sufficient to use hand tools and to paint. Ability to stand, crouch, and climb to perform repairs, use ladders, and perform various types of manual labor. Ability to lift up to 50 pounds occasionally. Visual acuity is sufficient for reading, performing repairs, and painting. Exposed to outdoor weather conditions in all seasons, including variable temperatures and wet and/or humid conditions. Occasionally exposed to fumes and toxic or caustic chemicals. The noise level may be moderate-to-high.

Shift details

Day shift
Evening shift
On call
Overnight
Holidays
Weekends
8 hour shift
10 hour shift
12 hour shift

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.