DEPARTMENT: Operations JOB TITLE: Maintenance Manager REPORTS TO: Director of Operations SUPERVISES: Full and Part-Time Staff FLSA: Salaried/Non-Exempt * * * * * POSITION SUMMARY Under general supervision of the Director of Operations, The Maintenance Manager is responsible for the planning, managing, and overseeing all activities related to maintaining the facility and its operating systems such as HVAC, lighting, plumbing, refrigeration, electrical, carpentry and grounds keeping. This includes completing day-to-day repairs and general maintenance of the facility including preventative maintenance to all systems and equipment. The Maintenance Manager will work with the Director of Operations to oversee vendors and maintain accurate record keeping of building equipment and its upkeep. The position will also liaison with the other departments on event related requests and staffing; continuously monitor building needs and be responsible for the day-to-day repairs and maintenance of the facility by personally perform work as needed to ensure timely completion and quality standards are met. The Hampton Roads Convention Center is a fast-paced environment requiring regular multi-tasking and overlapping deadlines. The working schedule will vary and will include extended and/or irregular hours including nights, weekends and holidays as needed. The Maintenance Manager must have the ability to walk extended distances and climb stairs. MAJOR RESPONSIBILITIES + Manages employees in various functions, to include event setup, conversions and tear down, facility inspections, maintenance, scheduling, and light constructions. + Maintain, inspect, repair, and operate equipment and systems during events and on a day-to-day basis. + Operate systems and equipment efficiently and effectively way in order to minimize energy usage and maximize guest satisfaction + Ensure outdoor areas of the facility, parking structures, and landscape of the venue are well maintained cared for. + Ensure engineering staff, dedicated and shared, are trained, educated and prepared to complete all maintenance and engineering related tasks to the systems and equipment within the facility + Complete various improvement projects under the direction of the Director of Operations + Coordinate with departments on all event related requests to ensure proper staffing levels and proper temperatures before during and after events. + Directs and motivates subordinates in a respectful manner to keep moral at a high level. + Must be able to work well with others. + Communicates and manages staff to execute relevant event information in order to ensure all tasks are completed per Event Request details to sure facility readiness and smooth operation. + Manage full and part-time staff to include interviewing, hiring and training; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems. + Develop operating procedures that conform to corporate standards, customized to the specific needs of the facility and consistent with the goals and objectives of the client, facility and corporation. + Implement and train all employees on the operating procedures, emergency plans, and safety/risk management policies that conform to corporate standards. Prepares written disciplinary actions, memos. + Develop, recommends and plan preventive maintenance programs for facility equipment/repairs and systems through ASM’s ALTUM and manage work order process. + Maintain current Globally Harmonized System (GHS), former Safety Data Sheet (SDS), on all products and ensure proper labeling and warning are posted. + Ensure adherence to safety codes, ensuring adherence to OSHA and other safety related codes. + Interacts with other divisions regarding facility conditions. + Continual inspects facilities before, during and after assigned events or clean-ups. + Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. + Assist in the preparation, negotiation, and review of service agreements with vendors including, landscaping services. + Conduct regular staff/department meetings in align with GBAC certifications + Perform other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: + A minimum education level of: AA/AS Degree (2-year) (BA/BS Degree Preferred) + A minimum 2-3 years’ knowledge and experience in Electrical, Plumbing, HVAC, and refrigeration. Familiarity and operational knowledge of building automation systems Proficiency with Microsoft Office Suite (Word, Excel, Outlook), and ability to learn required business systems. + Ability to communicate effectively and efficiently with coworkers, management, staff and outside contractors. Ability to work long hours including nights/weekends. + Knowledge of technical tools, materials and specialized equipment in multi-purpose venue. Knowledge of OSHA, NFPA and other applicable safety codes. + Excellent written, verbal, and organizational skills. Ability to read blueprints, drawings, charts, etc. to maintain building operating systems. + Possess leadership skills and experience in supervising/training personnel, scheduling, time management, and purchasing procedures through verbal or written communications. + Must be able to speak, read, and write English fluently. + Ability to be a team player and to work well with others. + Must possess excellent organizational, communication, and planning skills. + Basic Microsoft Office skills (Word, Excel, Outlook) and ability to learn required business systems. + Experience in proper cleaning solutions and overall repair/maintenance. + Ability to work evenings, nights, days, holidays, and weekends as required. This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. ASM is an Equal Opportunity/Affirmative Action employer, and encourage Woman. Minorities, Individuals with Disabilities. And protected Veterans to apply. VEVRRA Federal Contractor.