**Overview** Maintenance Services Representative II **Responsibilities** JOB SUMMARY + Perform maintenance, preventive maintenance, and alterations to Panasonic Avionics Corporation (PAC) In- flight Entertainment Systems on aircraft subjected to FAA/CAA/EASA/CASA Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment. MAJOR RESPONSIBILITIES.Description + Aircraft/IFE Maintenance and Support + Perform built-in test (BIT) and manual test of Panasonic Avionics Corporation IFE systems. + Troubleshoot electronic units, cabling or seat consoles in which failures occur down to the line replaceable modules, using knowledge of electronic theory. + Identify necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling. + Operate a vehicle on airport property and around aircraft. + Operate airline communications equipment. + Communicate and interface with customer. + Administrative/Documentation + Document the testing and repairs using computer and bar-coding equipment. + Receive and prepare parts. + Assist in tracking the spares inventory. + Perform other reasonable related duties as assigned by immediate supervisor or upper management. EDUCATION/EXPERIENCE REQUIREMENTS + High school diploma or equivalent. + 1 -3 years related industry experience preferred. + Appropriate academic/technical qualifications and experience to satisfy regulatory licensing, FAA A&P + Ability to pass extensive security and background checks. KNOWLEDGE/SKILL REQUIREMENTS + Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instruction in English. + Proficient in Word, Excel, Outlook (MS products). + Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with one or two years of related industry experience. + Ability to work in a high-stress, high-pressure environment. + Determines methods and procedures on new assignments. + Works on problems of moderate to diverse scope requiring considerable judgment and initiative. + Understands implications of work and makes recommendations for solutions. + As a skilled specialist, completes tasks in resourceful and effective ways. OTHER REQUIREMENTS + May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required. + Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises. + Must be able to work any shift, weekends and holidays. + Manual dexterity to grasp and work with tool parts and equipment. + Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds. + Ability to operate under extreme weather conditions and in confined spaces for extended periods. + Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels. + Climb and work from ladder or platforms. REQ-141645