Offering Competitive Hourly Wage Between $24-$26 per hr.
Job Purpose:
Ensures the efficient operation of and control of work request. Directly interacts with all departments and staff to ensure all work is properly handled. Provides support to the Operation to assist with clear communication between the Transdev shop and the customer.
Responsibilities:
1) Opens work request immediately upon receipt.
2) Closes work request immediately upon completion of quality inspection.
3) Answers telephone for shop lines and schedules repair appointments.
4) Maintains vehicle information files
5) Takes road call information, communicates with Lead Technician, Operations Manager, or General Manager to dispatch mechanic or outside service
6) Contacts outside vendors to arrange mechanical repairs, using information given
7) Arranges pick-up of outside repairs
8) Files work orders with PM sheets, DVIR (operator write up), and maintains unit file related information.
9) Runs review reports as needed.
10) The above duties are not meant to restrict initiative, but rather to define minimum activities. These duties may be altered to suit the needs of the company as needed.
Required Skills:
1) Previous Service Writer experience
2) Able to work in a fast paced environment
3)Strong computer, data entry, Microsoft, and database applications skills and experience
4) Excellent verbal and written communication skills
5) Able to use standard office equipment
6) Understand how to file and organize documents
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.