Responsibilities Join Our Team as an Maintenace Supervisor at The Laurel West Palm Beach! Related Management Company is looking for a dynamic and dedicated Maintenace Supervisor to join our exceptional team at The Laurel, right in the heart of West Palm Beach! As a Resident Manager, you will play a key role in ensuring our residents enjoy the highest standards of luxury living. If you thrive in a fast-paced environment and are passionate about delivering outstanding service, this is the perfect opportunity for you! Click here to learn more: https://www.relatedrentals.com/apartment-rentals/west-palm-beach/cityplace/the-laurel Key Responsibilities: Oversee Daily Operations: Manage day-to-day property operations to ensure residents enjoy a seamless living experience. Resident Relations: Serve as the primary point of contact for residents, handling inquiries, requests, and concerns with a high level of professionalism and efficiency. Maintenance and Upkeep: Coordinate and supervise maintenance, repairs, and cleaning services to maintain the property’s pristine condition and appearance. Vendor and Contract Management: Manage relationships with vendors and oversee procurement processes to ensure quality service delivery and cost-effectiveness. Community Standards: Enforce community policies and regulations to create a safe, secure, and harmonious living environment. Property Inspections: Conduct regular property inspections to identify maintenance needs, safety hazards, and areas for improvement. Collaboration: Work closely with property management and leasing teams to support leasing efforts and boost resident retention. Record Keeping: Maintain accurate records, including maintenance logs, incident reports, and resident communications. Staff Supervision: Team Leadership: Direct and supervise maintenance staff, ensuring effective team performance and development. Personnel Decisions: Make recommendations on hiring, terminations, disciplinary actions, promotions, and rewards in compliance with Equal Employment Opportunity requirements and company policies. Fair Housing Compliance: Ensure adherence to Fair Housing practices as per company policy and regular training. Building Operations: Maintenance Oversight: Oversee all maintenance and repairs to ensure timely and effective resolution of issues, with staff available to respond to emergencies around the clock. Maintenance of Common Areas: Cleanliness and Order: Ensure all common areas, including laundry rooms, hallways, offices, and grounds, are kept clean and orderly, coordinating routine janitorial tasks. Purchasing and Contracts: Purchase Order Management: Follow established purchase order procedures in coordination with the district/regional office. External Services: Solicit, review, and recommend third-party contracts as directed by the District Manager. Guest Authorization Protocol: Compliance and Security: Ensure concierge staff follows established procedures for guest and key authorizations using the Yardi system. Compensation: Salary: $100,000 - $110,000, plus a discretionary bonus. On-Site Accommodation: Includes a spacious 2-bedroom, 2-bathroom residence. Benefits: Health and Wellness: Multiple medical, dental, and vision plan options, plus an Employee Assistance Program. Financial Security: Competitive salary and incentive packages, 401(k) matching, FSAs, HSA, employer-paid life and AD&D insurance, and paid leave & disability programs. Work-Life Balance: 19+ days of PTO, mental health counseling & resources, fertility, surrogacy, and adoption assistance, volunteer days, and donation matching. Career Growth: Access to learning & training programs, tuition & certification reimbursement, and internal advancement opportunities #LI-NG1 #RMC #LUXNYFL Qualifications Experience: At least 5 years of building maintenance experience, with 2 years in a supervisory role. Experience in luxury rentals or high-end residential properties is preferred. Technical Skills: Strong knowledge of HVAC, plumbing, electrical, carpentry, and general maintenance. Ability to troubleshoot and fix maintenance issues. Leadership: Experience leading a team of maintenance staff. Ability to train and motivate team members. Customer Service: Strong communication and customer service skills. Ability to interact professionally with residents and staff. Organizational Skills: Good organizational and time management skills. Ability to manage multiple tasks and prioritize work effectively. Compliance and Safety: Knowledge of safety regulations and building codes. Commitment to safety and compliance standards. Problem Solving: Strong problem-solving skills, especially in emergencies. Certifications: Technical certifications (e.g., HVAC, plumbing, electrical) preferred. OSHA or other safety training is a plus. Physical Requirements: Ability to lift heavy equipment, climb ladders, and perform physical tasks. Availability to be on-call for emergencies. Education: High school diploma or equivalent required; technical training is a plus. Overview Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher. At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience. Related is an Equal Opportunity Employer For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy