What success looks like in this role:

-Drives the efficiency and effectiveness of the Service Management process. This includes ensuring that documented and standardized methods and processes are used for efficient and permanent resolution of problems identified by the Service Management Process. They must ensure that Service Management process activities are performed, identify opportunities for improvement and support audit of the use of the process on an operational level. Provides incident information to Unisys management.

You will be successful in this role if you have:

ITIL4 Certification and English.

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This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.