Managed Care Specialist
UPMC
UPMC Altoona Regional Health Services is hiring a full-time Managed Care Specialist. This role will work Monday through Friday 7:30 am to 4:00 pm.
This position is responsible for obtain insurance authorizations for imaging testing and procedures for patients – speaking to insurance companies & patients regarding determinations – obtaining certain insurance referrals for patients to see specialists.
**Responsibilities:**
+ Fax requests and letters to provider or facility performing test/procedure.
+ Understands roster management and is able to assist with it as assigned
+ Takes incoming calls and relays messages appropriately.
+ Insures timely flow of information regarding managed care contacts and/or patients to specialist, primary care physicians, staff and patients.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedules diagnostic testing or procedures outside of for patients.
+ Pre-certifies patient services and obtains necessary approval of specialties, hospital admissions, emergency treatment, out of office testing, rehabilitation, DME, and any other necessary service.
+ Applies principles of specific managed care product to each task to insure contractual compliance.
+ Updates patient chart with scheduled appointment date and time, prep, prints instructions if any.
+ Informs HIS Department if any information needs to be sent to consulting physician office.
+ Works with manager to maintain files, coordinates patient care as it relates to quality assurance and utilization review.
+ Responds to documents and orders from physicians regarding the ordering of tests, procedures and appointment with specialist per physician orders.
+ Keeps current with managed care products and how changes may affect.
+ Graduate of an accredited Medical Secretarial school, accredited Medical Administrative assistant program, accredited Medical Assistant program or LPN program (valid state license) or one year vocational technical school; minimum six months related experience and/or training; or equivalent combination of education and experience.
+ Medical terminology required. **Licensure, Certifications, and Clearances:** **UPMC is an Equal Opportunity Employer/Disability/Veteran**
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