Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.Appreciate diverse perspectives, needs, and feelings of others.Adopt habits to sustain high performance and develop your potential.Actively listen, ask questions to check understanding, and clearly express ideas.Seek, reflect, act on, and give feedback.Gather information from a range of sources to analyse facts and discern patterns.Commit to understanding how the business works and building commercial awareness.Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Windows and Azure Administrator

Server Lead/Admin will coordinate the day-to-day activities of the operational systems, processes, and infrastructure required for all service offerings being developed that assist clients on their Managed Service Delivery. This individual will work with one or multiple clients to gather requirements and the corresponding work needed based on the client’s Delivery roadmap. They will manage the day-to-day business of operations including various stakeholders and internal and external delivery partners.

Responsibilities

Role supports our services that focus on Operating System - Windows.Extensive experience with Installation, Configuration, Patching, Backup-Recovery on Windows & VMware infrastructure.Experience in maintaining upgrading & Migrating VMware vCenter ESXi HA, DRS, vDS, vROps and VIO.Experience working in OnPrem and cloud Environment.Experience in building and configuring the Windows Clustering services and good troubleshooting skills.Experience in involving discussion with clients for Operating System requirements, performance, and integration issues and providing better solutions or approaches along with capacity planning.Responsible for identifying and resolving performance bottlenecks in relation to CPU, I/O, Memory.Responsible for migration i.e., on-prem to on-prem or on-prem to cloudDay-to-Day Production support and maintenance of different versions of server infrastructureExperience in Automating regular/daily stuff via PowerShell/Ansible etc.Identifies trends and assess opportunities to improve processes and execution.Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving partners and calls out to appropriate levels when required.Solicits and responds to feedback while gaining dedication and support.Coordinates with management to ensure all operational, administrative, and compliance functions within the team are being carried out in accordance with regulatory standard methodologies.

Qualifications

Bachelor’s degree in computer science or related technology field preferredMinimum of 3 years of hands-on experience on Windows operating systems & VMware.Minimum of 2 years of hands-on experience on Powershell ScriptingStrong working knowledge of ITIL principles and ITSMCurrent understanding of industry trends and methodologiesOutstanding verbal and written communication skillsExcellent attention to detailStrong interpersonal skills and leadership qualities

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Cloud Administration, Cloud-Based Service Management, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Emotional Regulation, Empathy, Inclusion, Infrastructure Management, Infrastructure Performance, Intellectual Curiosity, Microsoft Azure, Optimism, Performance Monitor, Teamwork {+ 4 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date