Summary PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended. This position is located at Bureau of the Fiscal Service, Assistant Commissioner Disbursing and Debt Management. The Correspondence and Administrative Wage Garnishment Branch works in the implementation of direct Government-wide debt collection operations to reduce the amount of delinquent debt owed to the Federal Government. Responsibilities As a Management and Program Analyst, you will: Receive, analyze, and take appropriate action on verbal and electronic garnishment inquiries from debtors, debtor's legal representatives, employers, creditor agencies, Treasury divisions, private collection agencies and other representatives related to AWG. Assure detailed and accurate information is provided to the requestor and that all appropriate actions are taken. Research and analyze debtor accounts to determine the appropriate course of action. Fully investigate case and documentation in system of record and storage system to make determination on the future of garnishment (account should be terminated, suspended, forwarded to another section, continue collections, etc.) Initiate collection actions by determining the appropriate course of action related to employer compliance to the Administrative Wage Garnishment (AWG) order. Action taken is based upon review of account documentation, debtor case and financial history, combined with knowledge of regulations, policies and established analytical procedures. Requirements Conditions of Employment A one-year probationary period may be required. Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years. Public Trust - Background Investigation will be required. Obtain and use a Government-issued charge card for business-related travel. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov). Key Requirements: Please refer to "Conditions of Employment." Click "Print Preview" to review the entire announcement before applying. Must be U.S. Citizen or U.S. National Qualifications You must meet the following requirements within 30 days of the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. For the GS-11, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes ALL of the following: - Working in various debt programs related to researching and analyzing information from various data systems; AND - Performing extensive searches of records in order to make accurate decisions on cases; AND - Communicating, both orally and in writing, with various internal and external customers. OR You may substitute education for specialized experience as follows: A Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree; or LL.M., if related. OR You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent. Only graduate level education in excess of the first 36 semester hours (54 quarter hours) may be combined to be considered for qualifying education. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-11, you must have been at the GS-09 level for 52 weeks. Education Additional Information During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact on your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. We will not pay relocation expenses. We may select from this announcement or any other source to fill one or more vacancies. This is a bargaining unit position. The following locations are represented by their corresponding NTEU chapter: Parkersburg, WV - NTEU Chapter 190; Hyattsville, MD/Washington, DC - NTEU Chapter 202; Austin, TX - NTEU Chapter 214; Birmingham, AL - NTEU Chapter 220; Philadelphia, PA - NTEU Chapter 223; Kansas City, MO - NTEU Chapter 225 This position is a moderate risk, public trust position. We offer opportunities for telework. We offer opportunities for flexible work schedules. Our comprehensive benefits are very generous. Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards. Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year. Access to insurance programs that may be continued after you retire. A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums. A retirement program which includes employer-matching contributions. Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay\_and\_Benefits Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments click here: