Summary This job requires an experienced management and program analyst with a proven record of process improvements; organizational problem solving; high-visibility project management; and strong liaison and customer service skills. Consider DCSA, and be a part of America's Gatekeeper Team! Responsibilities As a MANAGEMENT AND PROGRAM ANALYST you will be responsible for the following duties: Incumbent serves as an Executive Officer in the Security Training Directorate's National Center for Credibility (NCCA) Assessment at Fort Jackson, South Carolina. As a Management and Program Analyst, this position provides direct support to the NCCA Director. Duties encompass: - Overseeing and tracking programs, projects, and initiatives for the NCCA Director. - Partnering with managers, key personnel, and stakeholders to understand and solve problems and address mission gaps.- Researching topics, conducting analysis, and providing strategic recommendations to leadership for informed decision making. - Communicating on behalf of the NCCA Director both internally and externally and representing the NCCA Director in meetings and working groups. - Developing and distributing analysis, reports, and presentations for NCCA. - Identifying organizational inefficiencies or areas for process improvements and leading those initiatives. - Overseeing the daily operations of the NCCA front office to include calendar management, official visits and engagements, and timely responses to taskers and requests. Requirements Conditions of Employment Qualifications The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: i.e. for professional positions or positions with a basic education requirement: http://main.opm.gov/policy-dataoversight/ classification-qualifications/general-schedule-qualification-standards/0100/foreign-affairs series- 0130/; i.e. for positions with no IOR: http://main.opm.gov/policy-dataoversight/ classification-qualifications/general-schedule-qualification-standards/0300/management and -program-analysis-series-0343/) for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 02/25/2025 Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position. You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GS/GG 13 in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes Applicant must be able to solve difficult problems and identify and improve inefficiencies; must have strong oral and written communications skills, as well as strong customer service and liaison abilities; and must be able to multi-task and track a variety of high-profile projects and initiatives at once. Specifically you will be evaluated on the following competencies: Oral communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Organizational Awareness- Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. Planning & Evaluating- Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Customer Service- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information VETERANS PREFERENCE/CURRENT OR FORMER FEDERAL In accordance with DoD Instruction 1400.25, Volume 2005, veterans preference is not required to be applied when considering candidates with prior Federal competitive or excepted service who have completed a probationary or trial period and have not been separated for cause. Therefore, veterans preference will not be applied to applicants with current federal service, or former federal civilian service meeting the above criteria. Other Notes: Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Applicants selected from this announcement may be required to serve a two-year trial period. If selected, Federal employees currently serving in the competitive service must acknowledge that they will voluntarily leave the competitive service by accepting an offer of employment for a DCIPS excepted service positions. If selected, non-DCIPS candidates must acknowledge in writing that the position they have been selected for is in the excepted service and covered by DCIPS. Selection under this appointment authority does not confer civil service competitive status. All current and former Federal employees must submit a copy of your latest SF50 (Notification of Personnel Action) showing your tenure, grade and step, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. Resumes should NOT include: Classified information/SSN/Photo of yourself/personal information (gender, religion, affiliation, etc./Encrypted digitally signed docs). Resumes with this prohibited information will be automatically ineligible for consideration.