Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Gather, analyze and interpret a wide variety of data. Utilize various project management tools, Comply information for various documents which can include quality in work processes, job tracking/status, system performance and/or reports that provide trend information or customer impact. After analysis is complete, may recommend changes to correct a problem or improve the quality of the work and/or process. Prepare documents, reports, charts, tables and other visual aids.

What Part Will You Play?

Create, maintain and verify information in electronic formats while using various system applications.Ensure that all data is correctly captured and verified to prevent errors and potential financial losses.Required to meet established turnaround times.Communicate problems or issues to leadership.Document issues and resolutions to customer.Perform quality assurance verification on all information captured, gathered and/or documented.Establish rapport and confidence with customer.Display detailed knowledge of critical processes using various system applications. Answer and assist others with technical questions.Advise management of new enhancements, value changes, and/or maintenance activities relative to established system processes.Assist in training new team members and may or may not assign work to team members.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or EquivalentTypically Minimum 2 Years Relevant Exp

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.Supervision - Proposes methods and procedures on new assignments. May be informal team leader.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.