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Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and well-being Performance BonusGlobal network of industry expertsExtensive training resources

Job Summary

The Management Reporting and Analytics Analyst is responsible for providing business insights through in-depth analysis on financial and non-financial data. The person will evaluate business requirements, identify sources of data, and use business intelligence tools (e.g.; Power B.I.) to create analytically rich solutions to critical business questions. The role will also develop standardized reports, dashboards and self-service access to critical information for individuals across all the functional groups within Manulife. The candidate must need to become quickly familiar with the data, its structure, and also have strong business acumen (in finance, strategy, marketing, technology, products) which will allow to create meaningful insights in support of the business. Identify shared services opportunities through analysis of process inventories.

The role reports to Service Delivery Business Program and Metrics Manager.

Overview

MBPS is officially registered as Manulife Data Services, Inc. but with an official trade name of Manulife Business Processing Services. MBPS is a Global Shared Service Centre providing Operations Administration, Professional Services, Finance, Investments, Contact Center, Claims, New Business and Underwriting, Actuarial, Legal & Compliance, and Digital Information Services to Manulife Companies around the world. MBPS is headquartered in Quezon City, Philippines. MBPS has approximately 7,000+ employees across Manila, Cebu, and Chengdu (China).

The MBPS Finance Service Delivery Tower is approximately 500 employees. The breadth of services ranges from procurement, treasury and account operations, financial close and control, management reporting, investor relations, corporate strategy, and financial data structuring services.

Role and Responsibilities

Accountable to the Finance Service Delivery Business Program and Metrics Manager, the Management Reporting and Analytics Analyst is primarily accountable the reporting and analytical business solutions.

Responsibilities include the following:

Work with business stakeholders to define business requirements; identify and recommend potential data sources and solutions; and develop customized reports, analyses, and/or data visualizations that answer the problem.Provide business insights to uncover growth and expense levers (revenue and cost), identify, evaluate and size opportunities to improve business value.Identify and design processes that ensure data integrity and accuracy across the entire organizationEnsure data is presented in a structured and easy to understand manner with actionable insights. Provides research and data gathering activities to enrich the data setManage assigned projects and support activities of team. Ensure prompt completion of specific deliverables. Ensure accuracy and efficiency in project completion and work cooperatively with all internal and external contacts.Provide weekly project updates to business sponsor, leadership and other stakeholders to include a high-level overview of project progress, risks, and issues.Ensure adherence to data management/data governance regulations and policies.

Qualifications

3-5 years’ experience in management reporting, finance or strategyDegree in finance, business administration, math, statistics, economics and other quantitative discipline with strong business and finance background. Working experience in Power Platforms, SQL and with Advanced MS Office tools skills.Effective verbal and written communication skills. Demonstrated ability to interact effectively with a variety of stakeholders including mid-level managers Ability to clearly articulate ideas and results to diverse business and technical audiencesCurious, highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills.A high degree of organizational skills, ability to set priorities, manage multiple demands and the ability to complete tasks under strict time lines is required.Ability to work across multiple departments.Self-motivated person with a positive, professional attitude and ability to work independently and on teams.Flexible and self-motivated, with ability to work on multiple projects simultaneously

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid