Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Management Trainee, Customer Care

Responsibilities

Collaborating with a cross-functional team to deliver well-designed communications that meet the objectives and aligns with the creative vision of the client, you will:
• Understand and embrace the brand and the creative execution of marketing materials utilizing the visual identity system and templates.
• Help apply the brand to new channels and executions across traditional and digital media.
• Demonstrate expertise in design principles including typography, composition, hierarchy, imagery and color-theory while adhering to the firm’s brand.
• Gain a full understanding of project requirements to articulate accurate scope of work.
• Provide accurate estimates on work and manage your time to deliver projects punctually.
• Effectively communicate to the team and clients the vision, value, and status of projects and articulate when issues arise.
• Build files to specification using best practices in design production for print and digital mediums.
• Continue to develop design skills by learning new technologies and sharing that knowledge with the team.
• Communicate effectively and clearly with individuals who may be unfamiliar with design formats and terminology.
• Work in a fast-paced environment, multi-tasking and completing jobs quickly.
• Be comfortable and adaptable to using various digital communication tools (task management systems, cloud storage, chat, etc.) to collaborate with teams across offices.
• Collaborate with team members of varying skillsets.
• Be open to constructive feedback.

Qualifications we seek in you
Minimum Qualifications / Skills
• Bachelor’s degree in Graphic Design or related field and minimum of relevant years of experience as a graphic designer creating marketing communication materials.
• Good problem-solving skills to manage multiple and often changing priorities and issues of varying complexity, while meeting time-sensitive deadlines and deliverables.
• Attention to detail and commitment to excellence demonstrated by the delivery of quality design and timely execution as well as keeping projects and files organized according to team standards.
• Excellent verbal and written communication skills as well as creative thinking skills with the ability to create innovative ideas.
• Knowledge of the newest design and production software, techniques, and current trends across various mediums (print, digital, social media, web presence, etc.).
• Mastery of Adobe Illustrator, InDesign, Photoshop and familiarity of other Adobe products.
Preferred Qualifications/ Skills
• Experience in applying designs to Microsoft Word and PowerPoint templates and documents.
• Experience in layout in digital platforms (such as HTML email or blog formats).
• Accomplished sense of design and the ability to execute solid creative extensions to a firm’s brand.
• Strong portfolio demonstrating experience working in both print and digital media.
• Solid understanding of the latest prepress, offset and digital printing techniques.
• Functional knowledge of HTML, CSS, SiteCore and Eloqua is a plus.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.