Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

The Management Trainee Program is designed to give an overview of all of the products and services that Expeditors offers and to provide the trainee with the experience needed to continue his/her career at Expeditors in any number of exciting positions within a branch from operational to supervisory roles. The program involves not only the operations of each department, but also the finance, sales, retention and particularly managerial aspects of every product and service. A candidate for this program must be self-motivated, hard working, capable of working with limited supervision, and willing to travel during the program.

Responsibilities and Duties

This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the Management Trainee.

This list may be edited to the specific job role.

Participate to the Management Trainee Orientation meetingComplete the monthly recap and presentationsLearn, understand and epitomize the Expeditors cultureSet an example of excellence in every takingFulfil full time employee training requirementsComplete relevant learning activities and training assignedAttend leadership sessions  Complete relevant certificationsUnderstand and assist with operations of each deptUnderstand the management processes used within each deptUnderstand and assist with the responsibilities and duties of the supervisors/managers of each dept Understand and work with the operational and financial reporting used by each deptAssist dept managers in meeting productivity and expense to revenue goals within budgetLearn how to supervise and mentor employeesDevelop interpersonal communication and management skillsComplete projects as required for selected deptsAttend all dept, sales, branch, accounting and management meetings if neededAttend at least two product specific sales or retention calls for each dept

During your training there will be many courses and certifications you are required to complete as a Manager Trainee. You will only have to take the courses that are available in your country/region. This will be in addition to all Expeditors employee, and department training.

Physical Demands

This section lists physical demands required of this job and may be edited to the specific job role.Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc. Write with pencil/pen/markerFunctions performed primarily while seated at deskAbility to travel when required

Qualifications

This section lists desired qualifications for the job and may be edited to the specific job role.

Min of one year as an Expeditors employee (internal hire)Bachelor’s degree (B.A.) from a college or university; or one to two years related experience and/or training; or equivalent combination of education and experienceFocused on succeeding, competitive in nature, and eager to learnMotivated, respectful, optimistic, inquisitive, determined, enthusiastic, passionate, self-motivated, honest, confident, humble,Interpersonal skills, team player,Customer service driven, solution-focused, and innovativeGood computer skills (e.g., MS Excel, MS Word, MS PowerPoint)Fluent in English

Expeditors Core Competencies

This section lists the core business-critical performance expectations applicable to all Expeditors employees, regardless of position, and should not be edited. Note that these expectations are found in employee’s My Development Plan view (listed in the SKILLS tile) and in the employee’s performance evaluation in the Professional Development Center. 

Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees). 

Job Execution:

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize. 

Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay. 

Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards. 

Culture:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. 

Personal Growth and Development:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus