Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

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Job Description

Management trainee - Invoice To Cash AR

Inviting applications for the role of Management trainee - Invoice To Cash AR. In this role, you will be responsible for day-to-day AR Master Data, Collections, Cash applications, AR Processing, AR Disputes and AR Month-End. Ensure that every process is complete 100% and accurate with its Policies and achieve the stablished Service Level Agreements.

Responsibilities

- Analyze aging reports and initiate calls to customers with past due balances to arrange for payment

- Initiate collection calls to major account customers, research and resolve past due/billing issues on accounts that have resulted in delinquent payment

- Resolve customer complaints and research account discrepancies; analyze receivables data for customers

- Forecast cash collections, evaluating and escalating issues to appropriate contacts

- Daily monitoring of the AR received in the bank accounts.

- Cash application in customer account.

- Proactive solution of Customer and Finance Area.

- Maintain 100% accuracy of cash application and monthly reports.

Minimum Qualifications

• Bachelor’s degree from an accredited university or college (or a high school diploma/GED with beginner experience in an accounting or finance role)

• Advanced English level

• Collections experience

• Factoring and Trade Finance experience is a plus

• Receivables and credit management experience

• Risk management experience and financial background

• Problem-solving ability

• Account management and planning experience preferred, ability to gain senior client buy-in

• Proven experience with LEAN, Six Sigma methodologies

• Ability to work independently

• Ability to work under pressure in a fast paced environment

• Demonstrated effective organization skills and attention to detail

• Strong analytical skills Organization and time management skills

• Strong interpersonal and team building skills

• Strong verbal and written communication skills

• Strategic thinking

• Results Oriented

• Strong orientation towards process improvement

• Ability to build and maintain effective customer/client relationships

• Ability to manage through multiple systems and competing priorities

• Ability to collaborate negotiate with multiple stakeholders in order to resolve issues
 

Why join Genpact? 

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let’s build tomorrow together. 

 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. 

Job

Management trainee - Invoice To Cash AR

Primary Location

Mexico-Zapopan

Schedule

Full-time

Education Level

Bachelor's / Graduation / Equivalent

Job Posting

Apr 11, 2025

Unposting Date

Jul 11, 2025, 11:59:00 PM

Master Skills ListOperations

Job Category Full Time