As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Manager, Investor Services 

Locations: New York | Hybrid  

 

Get To Know The Team: 

As the backbone of the investment world, SS&C is committed to excellent client service and our Investor Services teams are fundamental to the delivery of that service. Our Investor Services Managers coordinate the overall work plan, manage and monitor work in progress and cultivate strong client relationships. 

 

Why You Will Love It Here!  

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans 

Your Future: 401k Matching Program, Professional Development Reimbursement  

Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays 

Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave  

Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity 

Training: Hands-On, Team-Customized, including SS&C University  

Extra Perks: Discounts on fitness clubs, travel and more! 

What You Will Get To Do: 

Provide coaching, training and leadership as necessary to the Investor Services team 

Main point of contact for investors to ensure overall client/investor satisfaction within the team 

Act as an escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issues 

Collaborate on internal project initiatives, including technology and operational initiatives 

Develop culture of continuous efficiency improvements resulting in increased capacity 

Act as a subject matter expert for Investor Services questions and issues 

Provide periodic reports and feedback to senior management on a multitude of Investor Services topics, client issues, and department initiatives.     

Interact daily with other departments and counterparts to prevent/resolve issues 

 

What You Will Bring: 

Bachelor’s Degree in Finance, Business Administration or similar field 

6+ years’ experience in Investor Services or related field (financial services/fund administration, corporate communications, portfolio management, or securities analysis) and a strong familiarity with the workings of the capital markets 

Strong knowledge of Fund Structures and all aspects of the services provided by an Investor Services Department 

Demonstrated ability to manage complex projects and work effectively with corporate executives 

Strong knowledge of AML/KYC compliance 

Excellent communication skills, including written, listening and presentation abilities 

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. 

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.

NY: Salary range for the position: $80,000 USD to $150,000 USD.