POSITION SUMMARY: 

The Manager, Assets & Equipment oversees the Card Room operation and manages the on-going supply of sensitive and non-sensitive items required within the gaming business units.

PRIMARY RESPONSIBILITIES:

Cards
1.    Responsible for developing and maintaining effective card security mechanisms and processes through effective use of Standard Operation Procedures (SOP)
2.    Effectively respond to card handling security concerns or issues as they arise, including investigation and risk management of cards
3.    Plan all shipments and inventories in line with risk management procedures to maximize business continuity including coordination of shipments from arrival to port
4.    Budgeting and planning as it applies to the procurement, distribution and usage of cards to achieve cost effective outcomes for the operation
5.    Review and recommend effective card distribution, monitoring processes and inventory management systems
6.    Continual evaluation and analysis of card room labour, productivity and processes to achieve maximum operational and cost efficiencies and provision of management reports
7.    Communication with designated card manufacturer and relevant stakeholders
8.    Liaising with suppliers regarding invoices and/or issues that may arise with card room equipment & supply

Gaming Equipment, Gaming Products and Asset Management
1.    Ensure all gaming equipment within Card Room operations is well maintained and safe to use
2.    Ensure all sensitive gaming equipment is stored appropriately with accurate records kept regarding usage and status

3.    Manage the ordering of gaming equipment to facilitate expected demand
4.    Liaise with vendors to facilitate effective gaming solutions for the lowest possible cost
5.    Work closely with the Operational Team and other support areas to ensure a rotational system is established for tables equipment ensuring functionality, performance and gaming integrity are maintained
6.    Maintain up-to-date knowledge on location and quantity of Table Games assets including card storage cabinets

Stationary
1.    Identify and manage the stationary and printing supplies required in conjunction with Table Games Administrative Assistant 
2.    Establishing a minimum inventory of all stationary items to always be ‘on hand’ in the gaming pit and gaming administrative areas
3.    Ensure that all stationary and equipment is stored appropriately with accurate inventory and usage records kept
4.    Ensure efficient and cost effective par levels for all gaming and administrative areas

Working Environment
1.    Must be able to work indoors and be exposed to various environments such as, but not limited to noise, dust, cigarette smoke and fragrances
2.    Must be able to tolerate second hand smoke

Other Duties
1.    Recommend and/or execute management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees
2.    Proactively manage the performance management of team members effectively

KEY PERFORMANCE INDICATORS: 

1.    Business Plan KPOs, BFG initiatives, etc are satisfied
2.    Development of clear and concise policies, procedures and protocols for the cards, equipment and stationary environment and adherence and appropriate administration of company-wide policies and procedures
3.    Evaluation of industry products and applications to ensure an awareness of industry developments and activities in line with best business practices are adopted

4.    Performance and succession requirements of all individuals are satisfied.  
5.    Identify succession planning opportunities in line with Melco Resorts Leisure (Philippines) Corporation strategy
6.    Timely and accurate recording of information and statistical analysis is provided
7.    Consistency in the delivery of established service standards and implementation of added services, functions, etc that add value to Table Games
8.    Compliance to all company standards, policies and directives

QUALIFICATIONS:

I.    Experience

1.    Solid knowledge of the Gaming industry or full understanding of the requirements for Mass & VIP gaming
2.    Good business knowledge in relation to gaming, game security awareness
3.    Experience in Asian gaming markets highly desirable
4.    Knowledge and understanding of games’ rules and relevant gaming regulations
5.    Ability to understand and react to both VIP demands and the local gaming market

II.    Education 

1.    Appropriate Gaming or Business related courses and certificates offered by or affiliated with a bona fide tertiary institution 

III.    Abilities / Skills / Competencies 

1.    Commitment to the Gaming profession
2.    Business acumen, particularly in relation to the gaming market and competitor analysis
3.    Solid planning & forecasting skills and the ability to interpret financial data to effectively manage departmental budgeting requirements and communicate this information to Table Games management
4.    Proven customer focus
5.    Strong awareness of game security and proven ability to understand and interpret financial data and behaviours in order to analyse and identify suspicious activity

6.    Ability to autonomously manage self and time to achieve multiple outcomes, including the ability to balance competing demands
7.    Proven ability to establish, manage and maintain a card room facility
8.    Ability to communicate effectively with customers and staff at all levels and from diverse backgrounds with excellent written, oral and understanding of English
9.    Provide effective leadership, coaching and training opportunities for the team, inclusive of appropriate succession training, administration of performance management and the timely and constructive feedback of general performance, capitalizing on their strengths and developing weaknesses.
10.    Ensure all employees comply with departmental and company policies and procedures.
11.    Ability to identify root problems and offer a range of solutions
12.    Effective decision making skills with a proven ability to work under pressure
13.    Highly developed investigative and risk management skills
14.    Sound computer literacy including Microsoft Office products and electronic mail
15.    Ability to establish a high performing team to achieve business objectives and common goals 
16.    Achieve agreed objectives and accepts accountability for results
17.    High level of personal integrity and ethics