Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! This position is responsible for overseeing all aspects of branch operations, including business development, client relations, staff management, and financial performance. Your role will be instrumental in ensuring the delivery of high-quality care, maintaining regulatory compliance, and driving the growth and success of the branch. This is an onsite position to ensure the highest level of support and collaboration with our teammates. You will… + Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery. + Develop and implement operational strategies, policies, and procedures to optimize patient care and outcomes. + Monitor key performance indicators (KPIs), such as patient satisfaction, staff productivity, and financial metrics, and take corrective actions as needed. + Foster a positive and collaborative work environment, promoting teamwork, open communication, and professional growth. + Identify and pursue business development opportunities, including building relationships with referral sources, healthcare professionals, and community organizations. + Collaborate with the marketing and sales team to promote the branch's services and increase market share. + Establish and maintain strong relationships with clients, patients, and their families, ensuring high levels of satisfaction and retention. + Stay informed about market trends, competitor activities, and industry developments to inform strategic decision-making. + Recruits, hires, and trains qualified staff members, ensuring appropriate staffing levels to meet member needs. + Provide leadership, guidance, and support to the branch staff, fostering a culture of excellence, accountability, and continuous learning. + Conduct performance evaluations, provide feedback, and implement professional development plans for staff members. + Address teammate concerns, resolve conflicts, and implement strategies to promote teammate engagement and retention. + Ensure compliance with all applicable regulations, standards, and guidelines governing home healthcare services. + Collaborate with the compliance team to develop and implement policies and procedures that align with regulatory requirements. + Conduct regular audits and reviews to assess compliance with regulatory standards and implement corrective actions as needed. + Monitor and analyze quality metrics and member outcomes, identifying areas for improvement and implementing quality enhancement initiatives. + Develop and manage the branch's financial budget, ensuring profitability and adherence to financial goals. + Monitor and control expenses, revenue, and cash flow, implementing strategies to maximize revenue and control costs. + Analyze financial reports and metrics, identify trends and opportunities, and make data-driven decisions to optimize financial performance. + Collaborate with the finance and billing departments to ensure accurate and timely billing and collections. + Foster effective communication and collaboration with other branches, departments, and organizational stakeholders. + Participate in leadership meetings, share insights, and contribute to strategic planning and decision-making processes. + Serve as a liaison between the branch and corporate headquarters, ensuring alignment with organizational goals and initiatives. + Proactively address issues, concerns, and challenges, seeking appropriate support and resources when needed. + Occasional business travel may be required. We are interested in speaking with individuals with the following… + High school diploma required; Bachelor's Degree preferred. + Six (6) plus years of experience in healthcare administration or a related field is a plus. + Two (2) plus years of leadership responsibility. + Or equivalent combination of education and/or experience. + Proficient in nursing and associated practice procedures. + Demonstrates excellent clinical insight. + Exhibits empathy, patience, and a strong dedication to providing exceptional patient care. + Possesses outstanding written, verbal, and interpersonal communication abilities. + Experienced in EHR/CMR systems. + Maintains a highly personable and engaging telephone demeanor. + Capable of working effectively with minimal supervision. + Collaborates effectively within a team environment. + Capacity and readiness to broaden state licensure to accommodate emerging markets and collaborators. + Capability to invoice both governmental and commercial payors, enabling the assignment of benefits to Higi Care Everyday PC.] Salary: $48,900-$67,200/Year Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: + Medical, Dental, and Vision insurance + Employer Paid Basic Life Insurance and AD&D + Voluntary Life Insurance (Employee/Spouse/Child) + Health Care and Dependent Care Flexible Spending Accounts + Pre-Tax and Post --Tax Commuter and Parking Benefits + 401(k) Retirement Savings Plan with Company Match + Paid Time Off + Paid Parental Leave + Short-Term and Long-Term Disability + Tuition Reimbursement + Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. + EEO is The Law - click here for more information (https://www.eeoc.gov/laws-guidance) + Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled + We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation (https://www.modivcare.com/offerings/nemt) and personal and home care (https://www.modivcare.com/offerings/personal-care) to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? 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